Forward Deployed Product Manager
About The Position
Gradial is hiring a Forward Deployed Product Manager to help enterprise clients activate its AI platform in complex marketing technology environments. The role works directly with customers to translate business goals into technical implementations, shape product usage and roadmap, support late-stage sales, lead delivery, and ensure measurable post-launch impact while bringing customer insights into product development. The position involves defining integration scope and deployment strategy, leading implementations across marketing technology tools, designing and validating agent-powered workflows, and coordinating go-live, quality assurance, and user acceptance testing. The Product Manager also develops enablement materials, supports long-term adoption, and builds relationships with client marketing and technical stakeholders. The role requires travel for critical client engagements and cross-functional planning.
Requirements
- At least 7 years of experience in product, implementation, or consulting roles within enterprise MarTech.
- Deep experience with CMS and DAM systems, such as AEM, Contentful, or Sitecore, and content workflow tooling.
- Proven success deploying technology into complex client environments with multiple stakeholder groups.
- Strong product instincts and the ability to scope features and influence the roadmap based on real-world usage.
- Excellent communication skills and comfort aligning cross-functional teams around technical decisions.
- Willingness to travel for critical client engagements and cross-functional planning.
Nice To Haves
- Background in management consulting, systems integration, or forward-deployed product roles.
- Familiarity with AI-based marketing automation and analytics platforms.
Responsibilities
- Define integration scope, success criteria, and deployment strategy during late-stage sales cycles.
- Lead implementation efforts across CMS, DAM, and workflow automation tools in client environments.
- Design and validate agent-powered workflows that streamline content creation, personalization, and publishing.
- Represent the voice of the customer to Product and Engineering, translating implementation challenges into roadmap opportunities.
- Drive go-live, QA, and UAT processes with clear ownership of time-to-value.
- Deliver enablement resources, training, and documentation to support long-term adoption.
- Build trusted relationships with client-side marketing and technical stakeholders.
Benefits
- Performance-based bonuses.
- Equity awards.
- Medical, dental, and vision insurance; medical, dental, and vision coverage is fully covered for employees and 75% covered for dependents.
- Fertility and family-planning support.
- 401(k) plan.
- Unlimited paid time off.
- Paid sick leave.
- Employee wellness programs.
- Seattle office amenities including a gym, sauna, and bike parking.
- Free lunch three days a week at headquarters.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
