Forward Deployed Product Manager
About The Position
Method is hiring a Forward Deployed Product Manager to partner with its largest and most strategic customers as they develop new financial products. The role works directly with senior customer product leaders to understand their goals, identify opportunities, develop ideas, and guide initiatives from initial conversations through launch. The Product Manager brings together Method’s Product, Engineering, Sales, Customer Success, and Implementation teams to deliver customer initiatives and support growth for both the customer and Method. The position combines product strategy, customer relationship management, and execution. The role tests ideas with customers early, translates feedback into concrete actions, and remains accountable for outcomes. As an early member of the team, the Product Manager will also help define Method’s forward-deployed approach to serving its largest customers. Method expects regular in-person attendance at a hub in New York City, Austin, San Francisco, or Washington, D.C., generally two to three days per week on average; occasional remote weeks are possible, but full-time remote work is not supported.
Requirements
- Background in consulting, client services, customer success, solutions, or account management, with strength in working with senior customers.
- Product instincts, either from direct Product Manager experience or a track record of shaping what gets built from the customer side.
- Technical fluency to discuss APIs, data flows, and performance tradeoffs with engineers and product leaders.
- Ability to persist through difficult problems and get started without a perfect plan.
- Action-oriented approach, including testing ideas with customers rather than overthinking them.
- Care for quality and doing the work the right way.
- Ability to operate both reactively on customer ideas and proactively by bringing forward new ideas.
- Current use of AI tools to work more efficiently.
Nice To Haves
- Experience at a fintech, lending, payments, or financial data company, such as Plaid, Stripe, Cash App, or SoFi.
- Experience at a top consulting firm followed by an operator role in customer success, business operations, solutions, or product.
- Exposure to lending, underwriting, or credit data.
Responsibilities
- Own strategic product relationships with Method’s largest accounts and identify and build new initiatives and revenue opportunities with those customers.
- Build relationships with customers’ CPOs and product leaders, serving as their first call for new initiatives involving Method.
- Coordinate Sales, Customer Success, Implementation, and Engineering to bring customer initiatives to life.
- Present new ideas to customers early, gather feedback, and iterate quickly.
- Help define the playbook for forward-deployed customer coverage as the model expands to more accounts.
- Work cross-functionally to guide strategy for maximizing value from existing customer integrations.
- Own initiatives from initial customer conversations through launch and remain accountable for outcomes.
Benefits
- Medical, dental, and vision coverage, with basic medical plans 100% covered.
- Flexible paid time off.
- $30 per day lunch allowance when working from the office.
- 12 weeks of parental leave.
- Employer-sponsored commuter benefits.
- Phone and internet stipend.
- Work-from-home stipend.
- Student loan repayment contribution.
- Lifestyle spending stipend.
- Learning and development stipend.
- Hybrid office stocked with snacks.
- Quarterly team off-sites.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
