Forward Deployed Engineer - TX

Hammerspace•Dallas, TX

96d•$200,000 - $240,000•Hybrid

About The Position

Hammerspace is hiring a Forward Deployed Engineer to embed directly with strategic Lighthouse accounts and solve customer-specific data challenges. The role combines software engineering, solution architecture, and business development, with a focus on making Hammerspace’s Global Data Environment the foundation for customers’ AI and high-performance computing workloads. The engineer will work on-site with customers in the Dallas, Texas area, designing and implementing data architectures, optimizing AI/ML training pipelines, and building integrations and automation to connect Hammerspace’s product with customer infrastructure. The role also involves identifying customer needs and expansion opportunities, translating field-discovered issues into product feedback, and communicating technical findings to users and executives. Candidates must live in the Dallas area or be willing to relocate there.

Requirements

Deep understanding of GPU orchestration, AI/ML data pipelines, and high-performance file systems including NFS, SMB, and S3.
NVIDIA or Mellanox experience.
Mastery of high-speed networking, including InfiniBand, RoCE, and 100GbE+, with ability to diagnose routing, latency, and throughput issues in distributed environments.
Proficiency in Python, Go, or C++, including the ability to write production-grade tools and integrations that interface with Hammerspace APIs.
Strong Linux internals expertise, including kernel tuning, storage stack performance, and containerization with Kubernetes or Docker.
Ability to quickly master the Global Data Environment architecture and deploy it across heterogeneous storage and cloud providers.
Must live in the Dallas, Texas area or be willing to relocate to Dallas.
Ability to communicate technical concepts to non-technical stakeholders.
Ability to solve problems autonomously in undefined, high-stakes environments.
Ability to build customer trust and provide support.

Responsibilities

Act as the primary technical authority on-site, learn the customer’s domain, and identify and resolve real-world friction points.
Design and implement data architectures that accelerate AI/ML training pipelines and provide low-latency data access across hybrid-cloud environments.
Build custom integrations, automation scripts, and last-mile solutions that connect Hammerspace’s product with customer infrastructure.
Identify new business problems, expansion opportunities, and emerging workloads that Hammerspace can address.
Partner with the Rotational Sustaining Engineering team to translate field-discovered bugs into core product features.
Communicate complex technical challenges and actionable insights to end users, including data scientists and IT administrators, and to executive leadership.
Work alongside the Named CSM to identify and drive account growth.