Forward Deployed Engineer

Ent

75d•Hybrid

About The Position

We are seeking a Forward Deployed Engineer (FDE) to build and lead a core function at Ent. This role sits at the intersection of customer delivery, product, and security research. You will work directly with our most strategic customers to stand up real-world deployments, prove value quickly, and shape how our product evolves. This is a ground up opportunity, writing the playbooks for the future. FDE at Ent means being a subject matter expert, taking a powerful system and making it real inside complex environments, then turning that into something repeatable and scalable. Ent is redefining endpoint security around behavior and intent, executing in real time at the edge. This role is how that vision becomes real inside customer environments. You will help define how modern security products are adopted, how prevention happens at the moment of action, and how security can enable—not slow down—productivity. If done right, this becomes a core advantage for the company.

Requirements

Experience in working in real world environments, forward deployed engineering, CXE, solutions engineering, or similar roles in cybersecurity or infrastructure
Strong technical foundation (endpoint, systems, security, or adjacent)
Proven ability to operate directly with customers in ambiguous, high-impact environments
Product intuition—you know what makes something usable, valuable, and adopted daily
Builder mindset—you are comfortable creating structure where none exists
Ability to move fluidly between technical depth, customer engagement, and strategic thinking
Experience taking early-stage deployments and turning them into scalable programs

Responsibilities

Build the function
Define how we deploy, validate, and scale Ent within customer environments
Bootstrap process, metrics, documentation and training for the FDE team
Operate across product, customer, and security domains
Work directly with customers
Embed with design partners and early customers
Lead initial deployments across Insider Risk, DLP, SAT, AV/EDR development, Security for AI and other emerging modules
Drive fast time-to-value through hands-on configuration, iteration, and problem solving
Translate real customer workflows into durable deployment patterns
Shape the product
Act as “internal customer zero” for the product and engineering teams
Identify gaps in usability, performance, and real-world applicability
Be a voice of the customer - helping drive product enhancements and product bugs
Provide clear, actionable feedback that directly influences roadmap and prioritization
Help define what a great end-user experience looks like
Bridge into security research
Work closely with research teams to validate detection and prevention approaches
Bring real-world user behavior and threat patterns into the system
Help evolve intent-aware models through live environments
Scale what works
Turn bespoke deployments into repeatable programs
Build playbooks, templates, and frameworks that can be handed off to customers or partners
Enable long-term ownership by customer teams and services providers