Forward Deployed Engineer

Netic • San Francisco, CA

7d

About The Position

Our Forward Deployed Agent Engineers are at the heart of building AI that transforms how essential services businesses operate. This role combines cutting-edge AI development with real-world impact, creating systems that handle complex business operations autonomously.

Requirements

• Production experience: 2+ years building and maintaining production systems using Python (asyncio, FastAPI) and TypeScript (Node, React).
• AI systems expertise: Hands-on experience with LLM, TTS and speech APIs, fine-tuning models, vector databases, RAG, and evaluation frameworks.
• Performance focus: Ability to meet SLAs, resolve issues, and optimize systems for speed and reliability at scale.
• Scale mindset: Experience building production monitoring and debugging systems across cloud infrastructure and databases.
• Customer obsession: Comfortable engaging directly with customers to troubleshoot issues, understand edge cases, and deliver fast solutions.

Responsibilities

• Architect agents: Build and ship multi-modal AI agents that drive business impact for essential service companies.
• Co‑build with customers: Work directly with enterprise stakeholders to map workflows and deploy our product to unlock immediate revenue lift.
• Own end‑end lifecycle: Manage everything from design to implementation to rollout, including deployment, measuring success, and iterating with customers.
• Ensure scalability: Build reliable systems that support thousands of concurrent interactions with strong performance.
• Run rapid experiments: Evaluate cutting‑edge text/voice models, fine‑tune, A/B test live, and iterate in tight feedback loops.
• Elevate the platform: Surface patterns and opportunities across customers to inform product and engineering roadmaps.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed