Forward Deployed Engineer, Healthcare

Protege

10d

About The Position

Protege is hiring a Forward Deployed Engineer to own customer-facing technical engagements in healthcare from initial scoping through implementation and post-engagement support. The role combines software engineering, solution architecture, and customer partnership, building custom solutions and navigating complex healthcare data environments to translate customer needs into practical technical execution across Protege’s product and platform. The engineer will serve as the primary technical partner for assigned healthcare data partners, build trusted relationships with customer engineering teams, and manage multiple concurrent engagements. The work includes developing integrations, data transformations, and applications; adapting Protege’s platform to real-world deployment constraints; and making sound technical decisions in regulated settings, including appropriate care around PHI. The role also focuses on turning bespoke implementations into reusable product capabilities. The engineer will surface product feedback, partner with product and engineering, and contribute playbooks, tooling, templates, documentation, and best practices. Protege describes the environment as fast-moving and ambiguous, with availability outside standard hours expected when deals are live.

Requirements

Experience in software engineering, solution architecture, forward deployed engineering, technical implementation, or a similar customer-facing technical role.
Ability to own customer engagements from scoping through repeated support.
Strong technical execution across custom solutions, integrations, data transformations, and/or applications.
Comfort operating in healthcare data environments, including sensitivity to PHI and regulatory considerations.
Strong customer-facing communication skills and ability to build trust with technical stakeholders.
Ability to bridge customer needs with product and platform capabilities.
High ownership, adaptability, and comfort operating in ambiguous, fast-moving environments.
Bias toward creating reusable systems, playbooks, tooling, and best practices rather than repeatedly solving the same problem.
Availability outside standard hours when deals are live.

Responsibilities

Own healthcare customer engagements end-to-end, from scoping through implementation, data ingestion, and continued refreshes.
Serve as the primary technical partner for assigned healthcare data partners and build trusted relationships with customer engineering and technical teams.
Manage multiple concurrent healthcare engagements while maintaining quality and customer confidence.
Develop and deploy integrations, data transformations, and applications to solve customer-specific challenges.
Navigate customer technical environments and adapt Protege’s platform to real-world deployment constraints.
Translate ambiguous customer needs into clear technical plans, milestones, and implementation paths.
Identify customer-specific work that could become a repeatable product opportunity and provide actionable product feedback.
Partner with product and engineering to turn bespoke solutions into reusable platform capabilities where appropriate.
Handle healthcare data environments with appropriate care, including PHI and regulatory considerations.
Communicate tradeoffs, risks, dependencies, and implementation choices clearly to customers and internal teams.
Contribute playbooks, tooling, templates, documentation, and best practices to improve future healthcare engagements.
Document repeatable patterns and lessons from customer engagements.