Foreman

Climate Pros•Sumner, WA

About The Position

The Refrigeration Service Technician works independently as a representative of Climate Pros, performing journeyman-level maintenance, troubleshooting, diagnosis, and repair of refrigeration electrical, mechanical, and microprocessor control systems commonly installed in supermarkets. Systems include single systems, parallel rack systems, display cases, and walk-in boxes. The role also performs routine maintenance, leak detection procedures, and service calls with the goal of achieving 100% customer satisfaction. The position involves providing courteous, knowledgeable service and quality repairs, documenting dispatches with detailed notes and pictures, following customer check-in and check-out procedures, and keeping the truck clean and organized. Travel is required. Other duties may be assigned, including work in other departments, and responsibilities may change with or without notice.

Requirements

  • Excellent communication skills.
  • Time management skills.
  • Ability to work as a team player and provide fast, reliable, expert service to customers.
  • Ability to follow directions and specific process steps to ensure quality workmanship.
  • Ability to work independently with little direct supervision.
  • Flexibility to work variable and flexible hours, including overtime.
  • Must possess and maintain a valid state driver's license.
  • High school diploma or GED.
  • EPA Certification required.
  • At least 5 years of supermarket refrigeration/freezer experience.
  • Experience with Novar, CPC, Danfoss Energy Management Controls, and rack refrigeration.
  • Honest, growth-oriented team player with a willingness to do whatever it takes safely.

Responsibilities

  • Provide knowledgeable and courteous repair service.
  • Maintain high-quality customer service and care.
  • Provide timely, quality repairs.
  • Include detailed notes and pictures in all assigned dispatches.
  • Follow company check-in and check-out procedures with customers.
  • Keep the truck clean and organized.
  • Perform routine maintenance and leak detection procedures.
  • Perform maintenance, troubleshooting, diagnosis, and repair of refrigeration electrical, mechanical, and microprocessor control systems.
  • Travel as required.
  • Perform other related duties as required and assigned, including work in other departments.
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