Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health•Cedar Falls, IA

54d•Onsite

About The Position

This program offers challenging opportunities for foreign pharmacy graduates to learn and grow professionally within CVS Health's Retail locations. The goal is to transform health care by improving access, lowering costs, and being a trusted partner. As a US Non-Accredited Foreign Graduate, you will be immersed in a culture of continuous improvement, preparing for a Pharmacist role after successfully passing the FPGEE and TOEFL, completing required US Internship hours, and passing all required Pharmacist licensure exams. The program involves a mixed modality learning plan under a preceptor, focusing on pharmacy practice, patient care, business acumen, and leadership skills. You will assist the pharmacy team in ensuring smooth operations, accurate prescription fulfillment, and excellent patient service, while adhering to Standard Operating Procedures (SOPs) and demonstrating empathy and care. Responsibilities include contributing to safe and effective pharmacy operations, following workflow procedures, creating positive patient experiences, offering patient counseling, taking telephonic prescriptions, providing coaching to team members, managing inventory, and complying with all relevant laws and regulations. The role may also involve supporting immunizations after obtaining necessary certifications.

Requirements

Foreign Graduate from a Non-US Accredited college or school of pharmacy prior to beginning US Non-Accredited Foreign Graduate Training Program at CVS
FPGEC certification
Pharmacist licensure in the state in which the position is based within 120 days of completion of US Intern hours.
Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Ability to concentrate on a task over a period of time
Ability to pivot quickly from one task to another to meet patient and business needs
Ability to confirm prescription information and label accuracy, ensuring patient safety
Actively look for ways to help people, and do so in a friendly manner
Notice and understand patients’ reactions, and respond appropriately
Use and understand verbal and written communication to interact with patients and colleagues
Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day’s supply, and/or number of full bottles and additional bottles needed to fill a prescription
Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options
Be mobile and remain upright for extended periods of time
Lift, scan, and bag items
Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items
Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm
Extend hand(s) and arm(s) multiple directions to place, move, or lift items
Control precision; quickly adjust machines to exact positions
Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist
Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts
Occasionally lift of up to 20 lbs. and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs. and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects.
Express or exchange ideas by means of the spoken word where detailed or important spoken instructions must be conveyed accurately
Have the ability to receive detailed information through oral communication
Any additional tasks as directed by Supervisor or Manager

Nice To Haves

1+ years of related work experience in pharmacy, retail, medical, or customer service setting
Ability to become immunization certified
Ability to work in home store, and across the market in other locations, to meet business needs
Proficiency in Microsoft Suite (Outlook, Excel, Word, PowerPoint, etc.)

Responsibilities

Contribute to safe and effective operations of the pharmacy by following all company SOPs.
Follow pharmacy workflow procedures at each workstation for safe and accurate prescription fulfillment.
Contribute to positive patient experiences by showing empathy and genuine care.
Keep patients healthy by offering immunizations and other services.
Demonstrate compassionate care by solving or escalating patient problems.
Offer to counsel, field medical questions, and solicit information on a patient’s medical history under direct supervision.
Take telephonic prescriptions from the prescriber and call the prescriber to clarify prescriptions or facilitate medication changes.
Maintain self-awareness and provide in-the-moment coaching, training, and mentoring to pharmacy team members.
Complete basic inventory activities, such as putting away medication deliveries and completing cycle counts.
Contribute to a high-performing team, embracing a growth mindset, and being receptive to feedback.
Actively seek opportunities to expand clinical and technical knowledge.
Remain flexible for both scheduling and business needs.
Contribute to a safe, inclusive, and engaging team dynamic.
Voluntarily travel to stores in the market to work shifts as needed by the business.
Understand and comply with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles.
Comply with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security.
Deliver additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification.
Support immunizations, including completing additional licensure and training, educating patients, monitoring for adverse reactions, and reviewing/collecting patient information.