Foreclosure Intake & Title Order Received
About The Position
The Intake & Title Order Received position is responsible for working cross-functionally between our Foreclosure and Title departments within a legal services environment. They are the first point of contact for new foreclosure files on behalf of the SSPC offices in Indiana, Kentucky, and Ohio. They collect client file details and manage the collection of initial documentation. The ideal candidate possesses excellent written and verbal communication skills, organizational skills, strong time management, and attention to detail. The ideal candidate is a team player with a strong desire to provide a "best in class" service experience.
Requirements
- High school diploma required
- Strong written and verbal communication skills.
- Strong organizational and time management skills.
- Strong analytical and problem-solving skills.
- Ability to navigate systems; basic proficiency with computers/technology.
- Ability to work independently and collaborate within a team environment.
Nice To Haves
- Associate's degree or higher preferred.
- 1-3 years of legal intake or title order entry experience preferred
Responsibilities
- Accurately collect initial foreclosure file information and documents from clients.
- Perform data entry via the internal case management system and external client portals.
- Monitor intake file statuses and ensure proper assignment to the foreclosure department.
- Send out requests and obtain necessary supporting documents from various parties.
- Ensure complete and accurate title summary reports are uploaded to the case file for further processing.
- Provide exceptional customer service to our clients and internal staff members.
- Perform routine administrative and clerical work as assigned.
- Complete all other duties as assigned by supervisor(s).
Benefits
- Competitive pay rates
- Paid time off (PTO) + paid holidays
- Medical + Dental (Blue-Cross Blue-Shield + Blue Care Network) insurance options
- Health Savings Account (HSA)
- Vision (EyeMed insurance)
- 401(k) Traditional and Roth retirement savings plans
- Employer-funded profit-sharing and pension plans
- Company-paid long-term disability and basic life insurance
- Employee Assistance Program (EAP), including free mental health and financial counseling services
- Company-organized Volunteer opportunities
- Commitment to providing work-life balance
- Team bonding events, gift raffles, annual holiday party, and more!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
