Title Order Entry Coordinator

CRC Group • Remote - North Carolina, TX

2d • Onsite

About The Position

The Title Order Entry Coordinator is responsible for the intake, review and setup of residential and commercial title insurance transactions. This role serves as a liaison between external clients, internal sales and operations teams, and the Orders/Vendor Management team to ensure that new orders are timely and accurately entered into the title production system.

Requirements

• Strong attention to detail and accuracy
• Excellent organizational and time-management skills
• Ability to manage a steady volume of email-based requests
• Ability to prioritize competing tasks in a deadline-driven environment
• 3+ plus years of administrative experience, preferably in the real estate or title industry
• Ability to communicate effectively (written and verbal)
• Reliable, accountable, and able to complete work accurately within established timelines
• Professional customer-service mindset when communicating with clients and internal teams
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously

Nice To Haves

• Knowledge of SoftPro Select a plus

Responsibilities

• Monitor shared inboxes or order intake queues for new title requests
• Carefully review contracts, loan documents, property information, and other real estate documentation to ensure order details are complete and consistent before entry
• Identify discrepancies between the order request and supporting documentation and escalate urgent, incomplete, or complex order requests according to department guidelines
• Follow established intake procedures, naming conventions, and documentation standards to accurately enter all necessary order data into the title production system
• Upload and organize supporting documents such as purchase contracts, loan agreements, deeds, surveys, closing instructions, and related real estate documents
• Communicate professionally with clients and internal teams to resolve missing or conflicting information
• Monitor new order pipelines proactively, resolving delays, issues, or data discrepancies as quickly as possible

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Employer Paid Life insurance
• Employer Paid LTD
• Paid Time Off
• 401(k)
• 401(k) Employer Match
• Flexible Spending Account
• Health Savings Account
• Employee Assistance Program
• company holidays
• vacation and sick days
• new parent leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed