Foodservice Manager

Mav Kg•Springfield, MO

About The Position

The Food Service Manager leads a team to deliver fresh, high-quality food and exceptional customer service. The role oversees daily food service operations, develops Team Members, and ensures meals are prepared safely and efficiently. The manager champions Maverik’s Greet, Engage, and Thank (GET) customer service expectations by modeling the behaviors, coaching Team Members, and holding the team accountable for a welcoming customer experience. The manager leads by example, assists with training, mentoring, and supervising store team members, and helps keep the store and food service operation running smoothly. The role also ensures safe food preparation and clean self-service food and drink dispensers, and completes facility and equipment inspections with the Store Director and third-party inspectors. The position requires flexibility to work in 24/7 stores, potentially including nights, weekends, and holidays. Starting pay is $20.04–$22.04 per hour, with eligibility for a bonus program.

Requirements

  • Must be at least 21 years old to apply.
  • Must obtain and maintain the food safety certification required by the applicable state or local jurisdiction.
  • Must be flexible to work in a 24/7 store environment, potentially including nights, weekends, and holidays.
  • Must have strong interpersonal and communication skills to engage effectively with Team Members and provide exceptional customer experiences.
  • Must remain calm under pressure while delivering exceptional customer service.
  • Must have strong problem-solving skills, including the ability to recognize and analyze issues and create effective solutions.

Nice To Haves

  • Two or more years of food service management experience.

Responsibilities

  • Champion Maverik’s GET (Greet, Engage, and Thank) customer service expectations by modeling behaviors, coaching Team Members, and holding the team accountable for a welcoming and engaging customer experience.
  • Lead by example and help the team keep the store and food service operation running smoothly.
  • Assist with training, mentoring, and supervising store team members.
  • Ensure safe food preparation and maintain clean self-service food and drink dispensers.
  • Complete facility and equipment inspections with the Store Director, as well as third-party inspections.

Benefits

  • Employee fuel discount and 50% off food and drinks.
  • Annual profit sharing eligibility.
  • Medical, dental, and vision insurance for full-time Team Members.
  • 401(k) plan with company match.
  • $20,000 company-paid life insurance.
  • Parental leave.
  • Education assistance or reimbursement program.
  • Career growth opportunities, promotion from within, and consistent raises.
  • Eligibility for a bonus program.
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