Foodservice Manager

Mav Kg • Reno, NV

18h

About The Position

The Foodservice Manager leads a team delivering fresh, high-quality food and exceptional customer service. The role oversees daily food service operations, develops Team Members, and ensures food is prepared safely and efficiently. The manager helps deliver Maverik’s food experience by modeling customer service, developing the team, and maintaining an operation that encourages customers to return.

The manager champions Maverik’s GET (Greet, Engage, and Thank) customer service expectations, leads by example, supports training and supervision, maintains food preparation and self-service areas, and participates in facility and equipment inspections. The role requires flexibility in a 24/7 store environment, including the potential for nights, weekends, and holidays. Starting pay is $18.50–$20.50 per hour, with eligibility for a bonus program.

Requirements

• Must be at least 21 years old to apply.
• Must obtain and maintain the food safety certification required by the applicable state or local jurisdiction.
• Must be flexible to work nights, weekends, and holidays as potentially required by 24/7 store operations.
• Strong interpersonal and communication skills to engage effectively with Team Members and provide exceptional customer experiences.
• Ability to remain calm and composed under pressure while delivering customer service.
• Strong problem-solving skills, including recognizing and analyzing issues and creating effective solutions.
• Ability to work safely with equipment that generates and maintains high temperatures while wearing appropriate personal protective equipment.
• Ability to meet the position’s physical requirements, including frequent standing, walking, handling, reaching, bending, stooping, squatting, crouching, kneeling, pushing, and moving objects weighing up to 50 pounds.

Nice To Haves

• Two or more years of food service management experience is preferred.

Responsibilities

• Model Maverik’s GET (Greet, Engage, and Thank) customer service behaviors, coach Team Members on consistent execution, and hold the team accountable for a welcoming customer experience.
• Work alongside the team as needed to help keep the store and food service operation running smoothly.
• Assist with training, mentoring, and supervising store Team Members.
• Ensure safe food preparation and maintain clean self-service food and drink dispensers.
• Complete facility and equipment inspections with the Store Director and participate in third-party inspections.

Benefits

• Employee fuel discount and 50% off food and drinks.
• Annual profit sharing for eligible Team Members.
• Medical, dental, and vision insurance for full-time Team Members.
• 401(k) plan with company match.
• $20,000 company-paid life insurance.
• Parental leave.
• Education assistance or reimbursement program.
• Growth opportunities, including promotion from within, consistent raises, and professional development toward career goals.
• Eligibility for a bonus program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed