Foodservice Customer Account Specialist - Memphis, TN Metro Area

通用磨坊股份有限公司 • Memphis, TN

3d • $71,300 - $107,000 • Onsite

About The Position

General Mills is seeking a determined and energetic Customer Account Specialist to cover Mississippi, West Tennessee, and the surrounding area. The role is responsible for driving incremental sales and volume growth while sustaining existing business through relationships with foodservice operators. The specialist sells company products to customers across K-12, colleges and universities, healthcare, commercial restaurants, convenience stores, lodging, and other commercial and non-commercial segments.

The position sells a broad portfolio of front-of-house and back-of-house products, including frozen baked goods, flour, mixes, cereal, yogurt, snacks, and individually wrapped frozen meals. The specialist builds partnerships with foodservice operators, records activity in Salesforce, and works closely with Foodservice Account Executives and CAS peers. The role uses sales tools and internal reporting to plan activity and identify opportunities, and supports distributor and industry events.

This is a field-sales role, not a work-from-home role. The employee works from a remote office but must leave it for sales calls and events. Baking and preparing plate presentations and samples for sales calls are job requirements, and approximately 30% overnight travel is required for pertinent business needs. Applicants must be authorized to work in the U.S.; General Mills will not sponsor a U.S. work visa, and international relocation or remote work outside the U.S. will not be considered.

Requirements

• High school diploma.
• At least 2 years of sales experience.
• Strong interpersonal, communication, and problem-solving skills.
• Self-motivation and ability to maintain a workload from a remote office.
• Proficiency with Microsoft applications, including Excel, Word, PowerPoint, and Outlook.
• Ability to travel approximately 30%.
• Strong problem-solving and analytical skills.
• Must be at least 18 years old.
• Must be currently authorized to work in the U.S.; visa sponsorship is not offered.

Nice To Haves

• At least 3 years of foodservice industry experience.
• Bachelor’s degree.
• Working knowledge of the industry and territory.
• Scrappy, adaptable, persistent, and agile approach.

Responsibilities

• Sustain existing business and drive new, incremental sales volume.
• Identify and sell General Mills foodservice products to key operators across the territory to grow regional volume.
• Build relationships with key distributor sales team members and establish General Mills as a go-to partner.
• Collaborate with Account Executives, including cross-region Account Executives, to create pull-through demand for core gaps and innovation.
• Educate and train distributor sales teams on products so they can sell them to their customers.
• Use Salesforce, customer purchase data, internal AI tools, Google, customer websites, and social media to understand customers and prepare for sales calls.
• Use marketing and trade resources to address customer objections and close sales.
• Use analytics and local expertise to identify new sales opportunities.
• Develop and execute a strategic call pattern, making at least 16–20 operator sales calls per week with a target of approximately 2,000 or more EQCs of incremental volume per month.
• Demonstrate products to operators through at-home and on-site sample preparation across product platforms.
• Support distributor and industry events, including industry expos, distributor food shows, and distributor sales meetings.
• Use and update Salesforce to ensure assigned metrics are met.
• Collaborate continuously with the local team and Region Manager.
• Develop Core 74 opportunities in Salesforce each fiscal half and focus on closing or confirming accounts to exceed sales targets.
• Bake and prepare plate presentations and samples for daily sales calls.

Benefits

• Health benefits.
• Retirement and financial wellbeing offerings.
• Time-off programs.
• Wellbeing support and perks.
• May be eligible to participate in an annual incentive program; any award depends on individual and organizational performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED