Foodservice Customer Account Specialist – New York City Metro

通用磨坊股份有限公司•New York, NY

10d•$71,300 - $107,000

About The Position

General Mills is seeking a determined and energetic Customer Account Specialist (CAS) for its Tri State Elite Region Sales Team to accelerate sales at foodservice operators across the New York City Metro area. The role sustains existing business and drives incremental sales and volume across K-12, Commercial, Lodging, Healthcare, Colleges & Universities, and Business & Industry channels. The CAS sells General Mills’ front-of-house and back-of-house portfolio, including Frozen Baked Goods, Cereal, Pizza, Flour, Mixes, Snacks, and IW Frozen Meals. The position builds mutually beneficial partnerships with operators, records activity in Salesforce, and works with Account Executives, CAS peers, and distributor sales representatives to provide product expertise and generate demand. The role uses sales tools and internal reports to plan activities and identify opportunities, and supports distributor and industry events. The position covers an assigned territory and is supported by a team spanning New York, Vermont, and north New Jersey.

Requirements

Bachelor's degree in Sales, Marketing, or another related field, with at least 1 year of foodservice industry experience or at least 2 years of food sales experience.
Proficiency with Microsoft Office, including Excel, Word, PowerPoint, and Outlook.
Strong interpersonal, communication, and problem-solving skills.
Demonstrated ability to collaborate and succeed as part of a team.
Self-motivation and discipline, with the ability to maintain a workload from a remote office.
Must meet the minimum age qualification of 18 years.

Nice To Haves

At least 2 years of foodservice industry experience.
Local knowledge of the market.

Responsibilities

Sustain existing business and drive new, incremental sales volume among foodservice customers in assigned focus channels and territory.
Sell General Mills products and grow territory volume.
Collaborate with the Account Executive and CAS peers to create operator demand for new items through distributors, including Driscoll Foods, Sysco Metro New York, and Performance Foodservice Metro New York.
Use Salesforce, customer purchase data, Google, customer websites and social media, and local expertise to understand customer operations and prepare for sales opportunities and calls.
Use marketing and trade resources to address customer objections, close sales, and drive growth.
Partner with distributor sales representatives to educate them about products and enable them to sell to their customers.
Use Salesforce, Operator Volume Data, Bid Tool Data, and other General Mills data sources to identify and close opportunities.
Use Salesforce daily to manage and grow the business, meet or exceed 16 in-person sales visits per week, complete all designated Core 74 Opportunities per half-year, and achieve the assigned territory volume growth target.
Develop, plan, and execute a strategic call pattern that maximizes sales call coverage, with a minimum of 16 in-person calls per week.
Demonstrate product knowledge through at-home and on-site sample preparation and baking across product platforms.
Support distributor and industry events, including Industry Expos, Distributor Food Shows, Distributor Sales Meetings, and School Nutrition Association events.