Adventureland Park - Foods & Beverage Intern (Bar Management)

Splish Splash Water Park • Altoona, IA

8d • Onsite

About The Position

The Foods & Beverage Intern (Bar Management) assists Adventureland Park’s Food & Beverage department across amusement park operations. The role provides exposure to personnel management, operational execution, inventory, and the full breadth of a park season. The intern oversees alcohol sales and multiple bar venues, leads assigned hosts, and helps manage operations generating more than $1 million in sales. The position develops communication, leadership, and critical-thinking skills through regular interaction with department heads, managers, hosts, and guests.

The intern supervises daily bar and alcohol-serving operations, supports staffing and training, and helps ensure compliance with labor, alcohol-service, and safety regulations. Responsibilities also include supporting events such as a large Oktoberfest celebration and weekly concerts or special events, managing inventory and point-of-sale operations, resolving guest concerns, and identifying improvements to sales and operational efficiency. The position is based at one or more food stall or restaurant locations across the theme park and waterpark, with indoor and outdoor work and exposure to variable weather, noise, and busy guest environments.

Requirements

• Be a recent graduate or have completed at least two years of undergraduate study in Supply Chain, Hospitality, Business Management, Event Management, or a related major.
• Have at least one year of previous work experience; related experience is preferred.
• Be bartender/server certified (TIPS, RAMP, I-PACT, or similar), or obtain certification within 30 days of hire when required by state and local guidelines.
• Be at least 18 years old.
• Be able to work a flexible schedule, including evenings, weekends, holidays, and open-to-close shifts.
• Be able to lead and motivate assigned Food & Beverage host teams.
• Be willing and able to assist in Food & Beverage positions as needed to support continuous, profitable operations.
• Have strong customer-service skills and be able to resolve questions, problems, and concerns professionally.
• Be able to speak directly with guests when other Food & Beverage leadership is unavailable.
• Be willing and able to follow state and local alcohol regulations.
• Be proficient in Microsoft Excel, Word, and PowerPoint.
• Be able to handle high-pressure situations, deadlines, and multiple priorities in a dynamic environment.
• Be able to follow direction, multitask, and work both independently and as part of a team.
• Have strong written and verbal communication skills, attention to detail, and problem-solving abilities.
• Be able to stand, walk, and remain on feet for most of the workday.
• Be able to occasionally stoop, twist, kneel, bend, squat, or reach above the shoulders.
• Be able to remain sedentary for extended periods while using a computer or point-of-sale equipment.
• Be able to withstand heat and humidity from food-preparation equipment.
• Be able to carry, push, pull, lift, and hold objects weighing 30 pounds or more.

Nice To Haves

• Spanish or other bilingual language skills.
• Previous experience with point-of-sale technology and PCI compliance.

Responsibilities

• Supervise daily operations of bars and alcohol-serving facilities, along with other assigned departments.
• Lead by example and represent Adventureland’s core values.
• Mentor and coach assigned hosts, and perform essential duties of assigned Food & Beverage positions when needed.
• Participate in hiring, orientation, training, performance coaching, and discipline of assigned hosts.
• Ensure required meal and other breaks are provided in accordance with Iowa law.
• Assist with team scheduling and timekeeping.
• Oversee multiple bar venues in coordination with local supervisors and Food & Beverage hosts to support profitable and compliant operations.
• Learn and lead operations in one or more Food & Beverage areas.
• Lead and complete projects to improve processes and operational efficiency.
• Ensure regulatory compliance and enforcement of labor regulations, alcohol-service practices, and safety procedures.
• Plan and execute an Oktoberfest celebration with more than 5,000 attendees.
• Coordinate with cabana, inventory, and operations management.
• Work with Food & Beverage leadership to plan, execute, and document weekly concerts or special events.
• Ensure alcohol-serving procedures and protocols are followed consistently.
• Ensure effective operation of point-of-sale programming.
• Maintain consistency in recipes and service.
• Complete state and internal regulatory documentation for assigned operations.
• Assist with product ordering, stocking, rotation, and inventory-level maintenance.
• Identify opportunities to improve sales, marketing, and operating efficiency.
• Collaborate with supervisors and department managers to complete tasks.
• Resolve escalated guest concerns and criticisms positively and professionally.
• Participate in social activities with international college students.
• Perform other duties as assigned by leadership.

Benefits

• Flexible schedule.
• Opportunity to cross-train and learn skills across various departments.
• Free admission to Adventureland Theme Park, Waterpark, and Palace Entertainment parks on days off.
• Invitations to exclusive company-sponsored host events during the season.

What This Job Offers

• Career Level: Intern