Food Team Member

Nouria • Waterboro, ME

2d

About The Position

Food Team Members are responsible for the proper and efficient operation of the Food Service Station during their shift and in accordance with company policy. The role supports store profitability and growth while meeting customer needs and delivering welcoming, courteous, high-quality service. Team members prepare made-to-order food, maintain self-service offerings, operate the cash register, keep the station stocked and sanitary, and help ensure product freshness and availability.

The position also includes responsibilities for customer service, safety, security, and store appearance. Team members are expected to follow environmental and hazardous-material regulations, operate assigned equipment safely, support the Nouria Safety and Health program, and promptly report workplace incidents. Gloves, a hat or visor, and an apron are required.

Requirements

• Knowledge of general safety, sanitation, and hygiene procedures.
• Knowledge of product and production processes.
• Allergen and food safety awareness.
• Basic knowledge of products, production processes, and techniques for maximizing production.
• Ability to follow instructions and established procedures.
• Ability to work alone or as part of a team.
• Awareness of sanitation and hygiene practices.
• Concern for personal and coworker safety and a responsible attitude.
• Ability to lift up to 50 pounds at times.
• Ability to traverse and access all areas of the store.
• Ability to stand for prolonged periods.
• Gloves, a hat or visor, and an apron are required.

Responsibilities

• Prepare fresh made-to-order food items.
• Maintain self-service food offerings, including coffee, fresh case items, dispensers, fountain machines, and the condiment center.
• Load products into the fresh case as needed.
• Operate the cash register.
• Provide best-in-class customer service and a positive customer experience.
• Greet every customer with a smile and sincere greeting.
• Suggest possible purchases and promote specials.
• Assume responsibility for executing Nouria’s customer service program at the site level.
• Maintain high levels of sanitation.
• Help monitor inventory for product freshness and availability.
• Back-stock and stock products and supplies, fill condiments, and rotate products by received date.
• Minimize safety risks to employees, customers, and suppliers.
• Enforce environmental and hazardous-material regulations.
• Maintain store safety and security and document accidents or incidents.
• Maintain the customer environment inside the store and around its perimeter.
• Operate assigned equipment safely and efficiently.
• Support implementation of the Nouria Safety and Health program.
• Promptly report workplace accidents, injuries, incidents, or illnesses.
• Complete the new employee safety orientation procedure.
• Maintain the physical condition, safety, cleanliness, and attractiveness of store facilities.
• Perform other related duties as required.

Benefits

• Medical coverage for eligible team members
• Dental coverage for eligible team members
• Vision coverage for eligible team members
• 401(k) savings plan
• Paid time off
• Paid holidays
• Company-paid life insurance
• Disability benefits
• Employee assistance programs
• Tuition assistance
• Voluntary benefit offerings

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed