Food Services Supervisor

Children's Healthcare of Atlanta

11d • Onsite

About The Position

The Food Services Supervisor ensures that patient requests and nutritional needs are met, the cafeteria is set up on time, and department and Joint Commission standards are upheld. The role supports Children’s Healthcare of Atlanta’s mission, vision, and values, promotes safe patient care and services, and helps maintain a safe environment.

The supervisor directs food service staff and oversees patient tray line and cafe operations, including timely setup and delivery, food quality and presentation, menu and tray accuracy, temperature maintenance, portion control, safe food handling, techniques, and pricing. The role also manages day-to-day staff operations, scheduling, training, evaluations, coaching, and mentoring.

Requirements

• Five years of experience in a cafeteria, catering, or hospital food service setting.
• Two years of experience in a supervisory capacity.
• Bachelor’s degree or five years of equivalent experience.
• ServSafe certification within six months of employment.
• Detailed knowledge of guest relations, supervisory and leadership skills, and teamwork.
• Broad knowledge of food preparation and cooking methods and local food service sanitation codes and practices related to equipment, food supplies, food handling, physical plant, and personnel.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office applications.

Responsibilities

• Supports and participates in continuous assessment and improvement of the quality of care and service provided.
• Plans, organizes, and directs all activities of food service staff.
• Prepares weekly work schedules and covers unexpected staffing shortages.
• Conducts timely evaluations for all food service staff.
• Manages orientation for new employees and provides in-service training as assigned.
• Oversees patient tray line and cafe services, including setup and delivery timeliness and speed, food quality, menu and tray accuracy, presentation, food temperature, portion control, food handling techniques, and prices.
• Manages day-to-day staff operations, including work assignments, task management, time tracking and management, and on-the-job training.
• Coaches and mentors the team to support employee growth and success within the team and the broader organization.
• Assists the manager with employee performance evaluations and hiring decisions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level