Food Services Operations Specialist

Tenet Healthcare • Detroit, MI

15h

About The Position

Coordinates daily food service operations to ensure timely, high-quality service. The role completes opening and closing procedures for an assigned location; manages inventory, prepares food-supply requisitions within approved budget guidelines, and receives deliveries. It provides professional, technical, and procedural input into policy and procedure development, helps ensure compliance, and interprets procedural intent when requested. The specialist monitors workflow and schedules staff, may provide input on performance appraisals and personnel actions, contributes to goals and performance measures, compiles periodic unit or area performance data, and assists with budget monitoring.

The position is with Children’s Hospital of Michigan, an international leader in pediatric and adolescent medicine with surgical, imaging, emergency, critical care, rehabilitation, neonatal, and perinatal services across the Detroit hospital, Troy location, and six ambulatory sites.

Requirements

• High school diploma or an equivalent combination of education and experience.
• Two years of food-service experience; experience in a healthcare facility or public institution is preferred.
• Analytical ability to gather and interpret data, identify discrepancies or issues, seek advice when precedents are unclear, and determine methods to ensure compliance with policies and procedures.
• Communication and interpersonal skills for routine factual discussions with internal and some external customers or stakeholders; courtesy, listening, discretion, and conflict-resolution skills are required.
• Ability to read and comprehend procedures and technical literature in the relevant functional area.
• Leadership skills, including willingness to pursue increasing accountability, comfort with decision-making, coaching, teaching, counseling, inspiring confidence, and building alliances and support.
• Technical knowledge of food and supply product specifications.

Nice To Haves

• Associate degree or equivalent in a related area, such as food production or nutrition.
• Food-service experience in a healthcare facility or public institution.

Responsibilities

• Coordinate daily food service operations to ensure timely, high-quality service.
• Complete opening and closing procedures for the assigned location.
• Complete inventory, prepare food-supply requisitions within approved budget guidelines, and receive deliveries.
• Provide input into policy development from a professional, technical, or procedural perspective.
• As directed, contribute to procedure and protocol development, ensure compliance, and interpret procedural intent when requested.
• Monitor workflow and schedule staff accordingly.
• When requested, provide input on performance appraisals and personnel actions, including hiring, termination, and discipline.
• Contribute to the development of immediate, daily, and monthly goals and measures for related functions or processes.
• Compile periodic unit or area performance data.
• Assist in monitoring budgets for related functions or service areas.

Benefits

• Medical, dental, vision, and life insurance.
• 401(k) retirement savings plan with employer match.
• Paid time off (PTO).
• Career development and continuing education opportunities.
• Health savings accounts and healthcare and dependent flexible spending accounts.
• Employee Assistance Program.
• Employee discount program.
• Voluntary pet, legal, accident and critical illness, long-term care, elder and childcare, and auto and home insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED