Food Service Worker Casual Rotating schedule

Northwestern Memorial Healthcare•Geneva, IL

5d•$17 - $22

About The Position

The Food Service Worker reflects Northwestern Medicine’s mission, vision, and values and follows its Code of Ethics, Corporate Compliance Program, policies, procedures, guidelines, and applicable regulatory and accreditation standards. The role prepares cold food items and performs food-service support activities for patients and the cafeteria. This is a casual position with no guaranteed weekly hours and no benefits. The schedule rotates between first- and second-shift hours, with every other weekend required. The position is listed at 1.2 hours per week (0.03 FTE), with an hourly salary range of $17.00 to $22.10.

Requirements

Excellent customer service and critical-thinking skills.
Ability to work in a stressful environment and take appropriate action.

Nice To Haves

One year of customer service experience.
Familiarity with dietary restrictions.

Responsibilities

Prepare cold food items for patients and the cafeteria.
Take Room Service orders, including orders initiated by employees, patients, or family members, and assist patients who need help placing orders.
Complete tray assembly.
Ensure food meets safety and sanitation regulations and complete required documentation.
Enter data using Microsoft Excel.
Handle cash.
Maintain a safe, clean, neat, and orderly cooking area.
Follow department policies and programs.
Promote satisfaction with food quality and service, using problem-resolution skills as needed.
Complete daily position checklists, cleaning duties, and required documentation.
Complete mandatory in-service training and meet employee health requirements.
Wash and sanitize food-service equipment used for patient and cafeteria service.
Return items to their proper storage locations.
Exercise independent judgment when needed.
Assist with putting away stock using the FIFO (first in, first out) method.
Clean and sanitize cafeteria service items, the dish machine at the end of the shift, the work area, and food-service carts.