Food Service Worker - Cashier

Mary Free Bed Rehabilitation Hospital • Grand Rapids, MI

1d

About The Position

The Food Service Worker – Cashier delivers customer service while performing cashier duties and supporting food preparation and service operations. The position handles transactions, prepares and serves food, maintains cleanliness and sanitation, and follows applicable health and safety regulations, with a focus on customer interaction, food quality, and operational efficiency.

Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital providing rehabilitation services to children and adults. Its mission is restoring hope and freedom through rehabilitation. The organization emphasizes patient care, clinical variety, family culture, mutual trust, and a tradition of quality service.

The role offers flexible hours and includes a weekend rotation. Compensation is based on experience, starting from $18.00.

Requirements

• Communication and customer service skills.
• Good hand-eye coordination.
• Ability to make change for cash payments, process accepted forms of payment, and issue receipts.
• Ability to follow written and oral directions.
• Ability to use standard measures.

Nice To Haves

• High school diploma or GED equivalent.
• One to six months of related experience and/or training, or an equivalent combination of education and experience.
• Food Handler’s Permit as required by applicable state and county.
• ServSafe training and certificate as required by applicable state and county.

Responsibilities

• Provide prompt, courteous, and efficient customer service according to established service procedures.
• Handle customer inquiries and complaints professionally, escalating issues to supervisors as needed.
• Process sales accurately using a cash register and ensure purchases are properly recorded.
• Manage cash, change funds, and receipts according to company policies and overage/shortage standards.
• Accept approved forms of payment, issue receipts, and follow refund and adjustment procedures.
• Monitor purchases for proper portion control and adherence to pricing standards.
• Assist with food preparation, including washing, peeling, cutting, and measuring ingredients.
• Transport food items and supplies safely between workstations using proper handling procedures.
• Store food items according to labeling, dating, and rotation guidelines.
• Clean and sanitize work areas, equipment, and utensils according to health and safety standards.
• Distribute supplies, utensils, and portable equipment to support food service operations.
• Follow approved recipes and production standards to maintain food quality, temperature, and portion consistency.
• Collaborate with team members to uphold service standards and ensure accurate inventory and cash control.
• Comply with sanitation, safety, and food-handling regulations.
• Support overall food service operations by performing other duties as assigned.
• Promote excellent customer service and behavioral standards, and encourage, coach, and monitor these standards in team members.
• Promote teamwork and direct communication with coworkers, and handle confidential information discreetly and sensitively.
• Identify problems, seek solutions, promote patient and family satisfaction, and participate in departmental customer-service monitoring and reporting.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed