Food Service Team Members

Subway (CrossAmerica Partners) • Panama City, FL

6d • Onsite

About The Position

The Food Service Team Member manages food service operations while helping keep the store clean, well-stocked, and secure. The role focuses on customer service, food safety, store maintenance, and food preparation, display, and inventory. The team member also assists with cash handling and other store operations as needed.

The position involves preparing and serving food to store standards, maintaining sanitary food service and dining areas, monitoring inventory and product freshness, processing transactions, and collaborating with other team members to support smooth store operations.

Requirements

• High school diploma or equivalent.
• Ability to stand for extended periods, up to 8 hours per shift.
• Ability to lift up to 50 lbs. (frequently 10–25 lbs.), carry items across the store, bend, squat, reach, climb a ladder as needed, and walk throughout the store and between departments.
• Ability to work in cold environments, including freezers and refrigerators, and to tolerate varying kitchen temperatures.
• Ability to handle cash, operate registers, and perform repetitive tasks such as scanning, restocking, and organizing products.
• Ability to handle emergency situations and work alone.
• Strong interpersonal and communication skills and ability to provide excellent customer service.
• Ability to maintain food quality, cleanliness, and safety while managing multiple tasks in a busy shift.
• Ability to address customer complaints and food service issues calmly and professionally.
• Ability to collaborate with associates to support store operations, including during overnight hours.
• Basic knowledge of POS systems, inventory software, and scheduling tools.

Nice To Haves

• Previous food service or retail experience, especially in a fast-paced environment.
• Basic food preparation experience and familiarity with kitchen equipment.
• Familiarity with basic office software such as Word and Excel.
• Food Handler Certification, or willingness to obtain certification during training.
• ServSafe Certification or equivalent food safety certification; not required at the time of hire.
• Open availability is a plus.

Responsibilities

• Greet and assist customers, answer questions, recommend food, process transactions, and promote specials and food items to support sales.
• Prepare, cook, and assemble food according to recipes and standards; maintain food quality, presentation, and portion control; verify orders and serve them promptly.
• Safely operate kitchen equipment, including fryers, grills, and microwaves, following company guidelines.
• Follow food safety and local health-code requirements, monitor food temperatures and expiration dates, and properly handle food waste and expired or damaged products.
• Clean and organize food service, kitchen, dining, and retail areas; sanitize workstations, equipment, and surfaces.
• Monitor, rotate, and restock food, snacks, beverages, and supplies; report shortages or inventory discrepancies to the Food Service Manager.
• Use the POS system to process cash, credit, and debit transactions accurately; assist with closing duties and register reconciliation.
• Track and report food sales and inventory usage during overnight shifts.
• Help maintain store security, follow emergency procedures, and report suspicious activity to management.
• Communicate relevant food service issues, inventory concerns, and customer feedback to the morning shift team.
• Work collaboratively with team members and assist with cleaning, restocking, and other store tasks as needed.
• Perform seasonal snow removal as needed.

Benefits

• Part-time team members are eligible for a 401(k) with employer match and paid holidays, and may also be eligible for health insurance.
• Full-time team members are offered health insurance, vacation, holiday pay, a 401(k) with employer match, and other benefits.
• Weekly pay.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED