Food Service Team Members

Subway (CrossAmerica Partners) • Town of Lancaster, NY

8d

About The Position

The Food Service Team Member manages food service operations while helping keep the store clean, well-stocked, and secure. The role emphasizes customer service, food safety, sanitation, and store maintenance, as well as food preparation, presentation, and inventory management. The team member also assists with cash handling and other store operations as needed. The posting mentions flexible schedules, part-time work, open availability as a plus, afternoon and evening shifts, and weekly pay.

Requirements

• High school diploma or equivalent.
• Strong interpersonal and customer communication skills.
• Ability to maintain food quality, cleanliness, and safety while managing multiple tasks during a busy shift.
• Ability to handle customer complaints and resolve food service issues calmly and professionally.
• Ability to work collaboratively with other associates.
• Basic knowledge of POS systems, inventory software, and scheduling tools.
• Ability to stand for extended periods, up to 8 hours per shift.
• Ability to lift boxes and products up to 50 pounds, frequently 10–25 pounds, and carry items across the store.
• Ability to bend, squat, reach, climb a ladder as needed, and walk throughout the store.
• Ability to perform repetitive tasks, work in cold storage and varying kitchen temperatures, and handle emergency situations.
• Ability to work alone.

Nice To Haves

• Previous food service or retail experience, especially in a fast-paced environment.
• Basic food preparation experience and familiarity with kitchen equipment.
• Familiarity with basic office software such as Word and Excel.
• Food Handler Certification, or willingness to obtain certification during training.
• ServSafe Certification or equivalent food safety certification; not required at hire.
• Open availability.

Responsibilities

• Greet and assist customers, answer questions, recommend food items, process transactions, and promote specials and additional food items.
• Stay informed about menu items, promotions, and product offerings.
• Prepare, cook, and assemble food according to recipes and store standards; maintain food presentation, taste, portion control, and order accuracy.
• Operate kitchen equipment safely and prepare orders promptly.
• Follow food safety and local health requirements, monitor food temperatures and expiration dates, and maintain sanitation in food service, kitchen, and dining areas.
• Manage food waste and properly handle leftovers and expired or damaged products.
• Track, rotate, organize, and restock food inventory and supplies; report shortages or discrepancies to the Food Service Manager.
• Operate the POS system and accurately handle cash, credit, and debit transactions.
• Assist with shift closing, cash register reconciliation, and reporting food sales and inventory usage.
• Maintain cleanliness and organization throughout food service and retail areas.
• Monitor store security, secure doors, set alarms as required, report suspicious activity, and follow emergency procedures.
• Communicate food service issues, inventory concerns, and customer feedback to the morning shift team.
• Collaborate with team members and assist with cleaning, restocking, and other tasks as needed.

Benefits

• Weekly pay.
• Full-time team members: health insurance, vacation, holiday pay, and a 401(k) with employer match.
• Part-time team members: 401(k) with employer match and paid holidays; may also be eligible for health insurance.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED