Food Service Supervisor - Sett Pub

Universities of Wisconsin•Madison, WI

10d•Onsite

About The Position

The Wisconsin Union is hiring a Food Service Supervisor to oversee operations at the Sett Pub in Union South during the academic year and the Memorial Union Terrace during the summer term. The Sett Pub serves classic pub food to students and the public and hosts game-day Badger Bashes and watch parties. The Terrace is located on the shores of Lake Mendota and features several popular food-service units. The supervisor helps ensure efficient operations, high-quality food, and strong customer service. The role includes directing, training, and correcting student staff; coordinating daily food-service activities; and supporting catering and special events. The position is 100% onsite, with a variable schedule based on business needs, including nights and weekends. The schedule is set for each semester and summer term. The expected starting salary is $22.50 per hour, with additional pay for weekend and night hours. Benefits include paid time off, health, dental, vision, and life insurance, tax-advantaged savings accounts, participation in the Wisconsin Retirement System pension fund, sick leave, vacation time, and professional development and advancement opportunities.

Requirements

Food-service or restaurant experience as a supervisor or team lead, in either front-of-house or back-of-house work.
ServSafe Certificate required or obtainable within six months of hire.
City of Madison Alcohol Operator License required or obtainable within six months of hire.
Ability to lift and carry 50 pounds occasionally.
Ability to work outside in inclement weather.

Nice To Haves

Experience working in an establishment that serves alcohol.

Responsibilities

Lead and provide exceptional customer service; answer questions and provide information about food preparation, catering, and related activities.
Perform routine and non-routine food preparation, including cook-to-order and specialty foods.
Clean, inspect, and maintain kitchen equipment and work areas.
Follow federal, state, campus, and local food-safety regulations, policies, and procedures.
Work special events, including Badger Bash, Graduation, and Welcome Week activities.
Enforce alcohol policies and laws.
Develop and schedule logistics and menus for daily and catering operations.
Assign and coordinate the day-to-day activities of food-service staff.
Direct, train, and correct student staff.