Food Service Server Manager

Gourmet Gorilla•Chicago, IL
•Onsite

About The Position

Gourmet Gorilla seeks a Food Service Server Manager to support its mission of providing local and sustainable school meals and healthier eating options. The role prepares and serves meals at schools while maintaining food quality, safety, and a positive student customer experience. The position is based in Chicago, Illinois, and offers part-time or full-time schedules, Monday through Friday, with no weekends. Pay starts at $17.05 per hour and ranges up to $18.00 per hour. The manager helps lead and guide a team, performs food preparation and service tasks, communicates with students and management, and ensures food safety and sanitation requirements are followed. Basic Food Handler certification is required by the first day of work. Manager SERV Safe certification is a plus but is not required at the outset; the selected candidate must obtain it before completing the 90-day probationary period. Gourmet Gorilla is an Equal Opportunity Employer and requires background checks. Candidates must show proof of the right to work. The company seeks professional, mature, and committed employees.

Requirements

  • Ability to lead and guide a team.
  • Knowledge of cooking.
  • Superior attention to detail.
  • Knowledge of food safety and sanitation requirements.
  • Positive attitude, reliability, and flexibility.
  • Ability to lift at least 50 pounds.
  • Strong communication skills.
  • Ability to read, write, count, and comprehend standard documentation.
  • Basic Food Handler certification by the first day of work.
  • Obtain Manager SERV Safe certification before completion of the 90-day probationary period; certification is a plus but is not required upfront.
  • Show proof of the right to work.
  • Pass the required background check.

Nice To Haves

  • Manager SERV Safe certification.

Responsibilities

  • Perform basic food preparation and portion a variety of food items.
  • Prepare meals for service at schools.
  • Ensure food quality standards are followed from delivery through re-therm and final presentation, in a timely manner and with excellent customer service.
  • Be punctual and adhere to the time and attendance policy.
  • Set up and break down breakfast and lunch line layouts.
  • Keep students informed about scheduled menus and new items.
  • Receive student feedback about food quality, likes, and dislikes, and communicate it to management.
  • Identify and communicate concerns in a solution-oriented way when they may affect food safety, food quality, or the student customer experience.
  • Take proper meal temperatures and maintain records.
  • Lead and guide a team.
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