Food Service Manager
About The Position
Kwik Trip is seeking an energetic, outgoing, and positive Food Service Manager to lead the store’s food program and help make a difference in the communities it serves. The manager prepares food, delegates tasks, trains coworkers, resolves customer complaints, and sets an example of excellent customer service. The role ensures the team works toward daily goals, assists with merchandising, and maintains high-quality customer service each day. The position is full-time, up to 45 hours per week, primarily on first shift, with a variable shift schedule. Kwik Trip describes itself as a family-owned Midwest company operating since 1965. It emphasizes treating guests and coworkers like family, sharing 40% of pre-tax profits with coworkers, and offering opportunities to develop skills for future challenges and leadership roles.
Requirements
- Great people skills.
- Enjoy a fast-paced work environment.
- Ability to solve problems and shift priorities quickly.
- Desire to help others.
- At least 6 months of food experience, including customer service and food preparation.
- Ability to motivate others to complete tasks and meet goals.
- Knowledge of food safety and sanitation.
- Ability to lift up to 50 pounds and walk or stand for up to 8–10 hours per day.
- Availability to work full-time, up to 45 hours per week, primarily first shift.
Responsibilities
- Prepare foods and oversee the store’s food program.
- Delegate tasks and train coworkers.
- Resolve customer complaints and model excellent customer service.
- Ensure the team focuses on achieving daily goals.
- Assist with merchandising.
- Ensure high-quality customer service is delivered daily.
- Help maintain a clean and inviting store.
- Motivate coworkers to complete tasks and meet goals.
Benefits
- Health insurance
- 401(k)
- Paid time off
- Bonuses of 8–12% of each coworker’s gross annual wage, depending on company profitability
- 40% of pre-tax profits shared with coworkers
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
