Food Service Manager 2

Sodexo•New York, NY
•$58,735 - $76,010•Onsite

About The Position

Leads daily food service operations, ensuring exceptional customer satisfaction, food quality, safety compliance, and financial performance. Manages staff, drives efficiency, and supports Sodexo's commitment to service excellence. Oversees daily dining operations, ensuring high-quality service, food safety, and team performance. Promotes a positive workplace culture, supports work-life balance, and delivers exceptional experiences for customers and staff. Join a leadership role overseeing multi-functional food service operations with a focus on client satisfaction, retention, and operational performance. This position supports revenue and profit goals through disciplined execution of programs, safety standards, and daily operational oversight while fostering an engaged and well-supported team. Accountable for managing people, setting direction and deploying resources; typically is responsible for performance evaluation, pay reviews and hire/fire decisions. Results are primarily achieved through the work of others and typically depend on the manager's ability to influence and negotiate with parts of the organization. Progression within Career Band reflects acquisition of broad technical expertise, business and industry knowledge, and process and people leadership capabilities. Accountable for business, functional or operational areas, processes or programs, which may include dotted-line or matrixed management.

Requirements

  • Food service management experience with focus on purchasing, inventory, food cost analysis, and forecasting.
  • Experience using automated food inventory, ordering, production, and management systems.
  • Knowledge of food safety regulations, sanitation practices, and workplace safety standards.
  • Experience supporting quality, patient satisfaction, and service delivery across operations.
  • Proven success coaching teams, providing feedback, and supporting compliance and engagement.
  • High school diploma or GED
  • 0- 1 years

Responsibilities

  • Leads daily food service operations, ensuring exceptional customer satisfaction, food quality, safety compliance, and financial performance.
  • Manages staff, drives efficiency, and supports Sodexo's commitment to service excellence.
  • Oversees daily dining operations, ensuring high-quality service, food safety, and team performance.
  • Promotes a positive workplace culture, supports work-life balance, and delivers exceptional experiences for customers and staff.
  • Supports revenue and profit goals through disciplined execution of programs, safety standards, and daily operational oversight while fostering an engaged and well-supported team.
  • Accountable for managing people, setting direction and deploying resources; typically is responsible for performance evaluation, pay reviews and hire/fire decisions.
  • Drives operational excellence through execution of standard processes and performance metrics.
  • Gain hands-on exposure to purchasing, inventory control, food cost management, and forecasting.
  • Champion food safety, sanitation, and workplace safety initiatives.
  • Build trusted client relationships while supporting account growth and profitability.
  • Develop leadership skills through coaching, delegation, and team engagement initiatives.

Benefits

  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement
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