About The Position

This role provides focused operational support in one of three service areas—Information Center, Cash Control, or Catering Delivery—depending on assignment. It delivers customer service while ensuring accuracy, efficiency, and adherence to store standards. The Catering Driver assignment involves delivering, setting up, servicing, and cleaning up Central Market catering orders while maintaining the vehicle and following traffic, safety, and company policies. The position may also assist the Catering department with sales and production.

Requirements

  • Generally, 2 or more years of experience is expected.
  • High school education.
  • Ability to think on your feet to satisfy customers.
  • Basic food knowledge and knowledge of banquet services.
  • Cash Controller and Information Center assignments: Demonstrated excellent customer service as a cashier and ability to use the cash register system effectively.
  • Ability to handle multiple tasks.
  • Excellent customer service skills.
  • Detail-oriented.
  • Catering Driver assignment: Good driving record and valid Class C Texas Driver’s License.
  • Catering Driver assignment: No moving violations in the previous 3 years, no felony convictions, no DWI convictions, no misdemeanor drug and alcohol convictions, and no preventable accidents in the previous 3 years.
  • Catering Driver assignment: Driver recertification every 3 years and participation in an annual MVR check and review.
  • Completion of a Texas Alcoholic Beverage Commission-approved Seller Training Program and current commission certification.
  • Ability to lift 50 pounds and push or pull up to 250 pounds.
  • Ability to bend, reach, and squat.

Responsibilities

  • Information Center: Provide customer service through customer engagement and suggestive selling, meet established sales quotas, and provide information about store activities and locations.
  • Information Center: Collect payments, make correct change, maintain an accurate till, and process returns, voids, charges, bottle deposits, and purchases.
  • Cash Controller: Keep records of store financial transactions and ensure office and store funds balance.
  • Cash Controller: Perform terminal and bank readings, prepare and reconcile tills, help with sales-floor pulls and audits, and research and resolve accounting variances.
  • Catering Driver: Load and unload catering orders.
  • Catering Driver: Deliver, set up, service, and clean up Central Market products while providing customer service.
  • Catering Driver: Assist the Catering department with sales and production when necessary.
  • Catering Driver: Follow traffic and safety laws and H-E-B policies, including required training and safety certification.
  • Catering Driver: Maintain the vehicle, keep its interior clean, and ensure all compartments are food safe.
  • Catering Driver: Know the office delivery dock entrance and elevators.
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