Food Service Cook (Seasonal)

SSA Group • Nashville, TN

8d

About The Position

The Food Service Cook supports daily restaurant preparation and back-of-house and line operations. The role delivers welcoming guest experiences while meeting food-service, safety, quality, availability, merchandising, and guest-service standards. The cook prepares appropriate food quantities, completes assigned prep lists, maintains safe food handling and a clean, organized work environment, and supports other operational needs as necessary. The position also includes responding to guest and client feedback, communicating service or quality issues to supervisors, maintaining knowledge of menu items and prices, and assisting with dishwashing when needed. This is a seasonal position. The role reports to Kitchen Manager(s), Sous Chef(s), and Executive Chef.

Requirements

• Strong interpersonal and communication skills.
• Strong problem-solving and decision-making skills, with the ability to stay organized.
• Ability to remain flexible in a fast-paced environment.
• Team-oriented, personable, professional, upbeat, energetic, and able to take initiative.
• Physical ability to stand for extended periods and move and handle boxes weighing 10–35 pounds as needed, including lifting.
• Ability to work varied hours and days, including nights, weekends, and holidays, as needed.
• 1–2 years of food preparation experience.

Nice To Haves

• Food handling license preferred.

Responsibilities

• Deliver warm, welcoming, and memorable experiences for every guest and client.
• Support restaurant preparation, including back-of-house and line work, for daily operations.
• Meet daily quick-service, food-service, safety and quality, availability, merchandising, and guest-service standards.
• Ensure proper food quantities are prepared for daily and ongoing service.
• Participate in safety logs, including food temperatures, rotation, and waste, as necessary.
• Maintain safe food handling, proper uniform and hygiene, hand-washing, and glove use.
• Follow SSAFETY rules and maintain a safe work environment.
• Complete assigned daily prep and item lists.
• Support the operation in the assigned role and help cover operational gaps as necessary.
• Respond to guest and client feedback and report it to a supervisor to help prevent recurring complaints.
• Communicate issues with daily service or quality to the Restaurant Supervisor and/or Food Operations Manager.
• Remain knowledgeable about menu items, prices, and specials to share with guests.
• Assist with dishwashing as necessary.
• Maintain a clean, safe, and organized work environment.
• Uphold and demonstrate an understanding of company policies and procedures.
• Promote an inclusive and supportive approach within the Brand team and across units.
• Support efforts to remove barriers and empower growth and opportunity for team members.
• Lead by example in sustainability and conservation efforts, and help teach unit staff about their application in the business as necessary.
• Engage with SSA and the unit in community activities and opportunities to give back.
• Perform other tasks as deemed necessary.

Benefits

• Eligible for overtime pay.
• On-Demand Pay Program providing access to a portion of earned wages before payday.
• Meal plan and employee discounts at applicable locations.
• 401(k) program with a 15% company match, subject to eligibility requirements.
• Tuition discount through a partnership college.
• Up to 8 hours of bereavement leave.
• Holiday pay at 1.5 times the regular rate for hours worked on Christmas Day and Thanksgiving Day.
• Paid sick leave in accordance with applicable state and local laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed