Food Service - Food Service Cook

SSA Group•Denver, CO

About The Position

The Food Service Cook supports daily restaurant operations by preparing food in back-of-house and line settings and meeting food service, safety, quality, availability, merchandising, and guest-service standards. The role helps maintain appropriate food quantities and participates in food safety logs, including temperature checks, rotation, and waste tracking. It also requires maintaining safe food-handling practices, proper hygiene and uniform standards, and a clean, safe, organized work environment. The cook follows assigned preparation lists, assists in other areas as operationally needed, responds to guest and client feedback, and communicates service or quality concerns to supervisors. The position includes sharing knowledge of menu items, prices, and specials with guests, assisting with dishwashing as needed, and performing other tasks as required. The role also supports an inclusive and supportive team environment, sustainability and conservation efforts, and community engagement. The position involves extended periods of standing and handling boxes weighing 10–35 pounds, and may require varied hours, including nights, weekends, and holidays.

Requirements

  • Strong interpersonal and communication skills.
  • Exceptional problem-solving and decision-making skills, with the ability to stay organized.
  • Ability to remain flexible in a fast-paced environment.
  • Team-oriented, personable, professional, upbeat, and energetic approach, with initiative.
  • Physical ability to stand for extended periods and move and handle boxes weighing 10–35 pounds as required.
  • Ability to work varied hours and days, including nights, weekends, and holidays, as needed.
  • 1–2 years of food preparation experience.

Nice To Haves

  • Food handling license preferred.

Responsibilities

  • Deliver warm, welcoming, and memorable experiences for guests and clients in keeping with 452 Hospitality.
  • Support restaurant preparation in back-of-house and line operations.
  • Meet daily quick-service, food-service, safety, quality, availability, merchandising, and guest-service standards.
  • Ensure appropriate food quantities are prepared for daily and ongoing service.
  • Participate in safety logs, including food-temperature checks, rotation, and waste tracking as needed.
  • Maintain safe food handling, proper uniform and hygiene, and appropriate handwashing and glove use.
  • Follow company safety rules and maintain a safe work environment.
  • Complete assigned daily preparation and item lists.
  • Support the operation in the assigned role and help cover operational gaps as needed.
  • Respond efficiently to guest and client feedback and report concerns to a supervisor to help prevent recurrence.
  • Communicate issues with daily service or quality to the Restaurant Supervisor and/or Food Operations Manager.
  • Remain knowledgeable about menu items, prices, and specials to share with guests.
  • Assist with dishwashing as necessary.
  • Maintain a clean, safe, and organized work environment.
  • Follow company policies and procedures.
  • Promote an inclusive and supportive approach within the brand team and across units.
  • Support sustainability and conservation efforts and help share relevant practices with unit staff.
  • Engage with the unit in community activities and opportunities to give back.
  • Perform other tasks as necessary.

Benefits

  • Eligible for overtime pay.
  • On-Demand Pay Program providing access to a portion of earned wages before payday.
  • Meal plan and employee discounts at applicable locations.
  • 401(k) program with a 15% company match, subject to eligibility requirements.
  • Tuition discount through a partnership college.
  • Up to 8 hours of bereavement leave.
  • Holiday pay at 1.5 times the regular rate for hours worked on Christmas Day and Thanksgiving Day.
  • Paid sick leave in accordance with applicable state and local laws.
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