Food Service - Food Service Cook

SSA Group • Bridgeport, CT

8d

About The Position

The Food Service Cook supports daily restaurant preparation and food service operations, including back-of-house and line prep. The role helps meet food service, safety, quality, availability, merchandising, and guest service standards; prepares appropriate quantities for service; follows food-handling and workplace safety practices; and helps maintain a clean, safe, organized work environment. The cook responds to guest and client feedback, communicates service or quality issues to supervisors, stays knowledgeable about menu items and specials, and assists with dishwashing and other operational tasks as needed.

The position calls for a personable, professional, energetic team player who takes initiative and can remain organized and flexible in a fast-paced setting. It also supports inclusive team practices, sustainability and conservation efforts, and community engagement. The role may require standing for extended periods, handling and moving boxes weighing 10–35 pounds, and working varied hours, including nights, weekends, and holidays as needed.

Requirements

• Strong interpersonal and communication skills.
• Exceptional problem-solving and decision-making skills, along with the ability to stay organized.
• Ability to remain flexible in a fast-paced environment.
• Team-oriented, personable, professional, upbeat, energetic, and willing to take initiative.
• Physical ability to stand for extended periods and move and handle boxes weighing 10–35 pounds as needed.
• Ability to perform the functions described in the job posting.
• Ability to work varied hours and days, including nights, weekends, and holidays, as needed.
• 1–2 years of food preparation experience.

Nice To Haves

• Food handling license preferred.

Responsibilities

• Deliver warm, welcoming, and memorable experiences for guests and clients in keeping with 452 Hospitality.
• Support restaurant back-of-house and line preparation for daily operations.
• Meet daily quick-service, food-service, safety, quality, availability, merchandising, and guest-service standards.
• Ensure appropriate food quantities are prepared for daily and ongoing service.
• Participate in safety logs, including food temperatures, rotation, and waste, as necessary.
• Maintain safe food handling, proper uniform and hygiene, handwashing, and glove use.
• Follow SSAFETY rules and maintain a safe work environment.
• Complete daily prep and item lists as assigned.
• Support the operation in the assigned role and help cover operational gaps as necessary.
• Respond efficiently to guest and client feedback and report it to a supervisor to help prevent recurrence of complaints.
• Communicate issues with daily service or quality to the Restaurant Supervisor and/or Food Operations Manager.
• Remain knowledgeable about menu items, prices, and specials to share with guests.
• Assist with dishwashing as necessary.
• Maintain a clean, safe, and organized work environment.
• Follow and demonstrate understanding of company policies and procedures.
• Promote an inclusive and supportive approach within the brand team and across units.
• Support sustainability and conservation efforts, and share relevant knowledge with unit staff as appropriate.
• Engage with SSA and unit community activities and opportunities to give back.
• Perform other tasks as necessary.

Benefits

• Eligible for overtime pay.
• On-Demand Pay Program providing access to a portion of earned wages before payday.
• Meal plan and employee discounts at applicable locations.
• 401(k) program with a 15% company match, subject to eligibility requirements.
• Tuition discount through a partnership college.
• Up to 8 hours of bereavement leave.
• Holiday pay at 1.5× the regular rate for hours worked on Christmas Day and Thanksgiving Day.
• Paid sick leave in accordance with applicable state and local laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed