Food Service - Food Service Cook

SSA Group, LLC•Denver, CO

About The Position

The Food Service Cook supports daily restaurant operations by preparing food for back-of-house and line service, maintaining food safety and quality standards, and helping deliver welcoming, memorable guest experiences. The role follows assigned preparation lists, maintains appropriate food quantities, participates in food safety logs, and assists with dishwashing and other operational tasks as needed. The cook also maintains a clean, safe, and organized work environment and follows company policies and procedures. The position requires teamwork, flexibility, initiative, sound communication and problem-solving skills, and the ability to work varied hours, including nights, weekends, and holidays. The cook is expected to support inclusive team practices, sustainability and conservation efforts, and community engagement.

Requirements

  • Strong interpersonal and communication skills.
  • Strong problem-solving and decision-making skills, with the ability to stay organized.
  • Ability to remain flexible in a fast-paced environment.
  • Team-oriented, personable, professional, upbeat, energetic, and takes initiative.
  • Physical ability to stand for extended periods and move and handle boxes weighing 10–35 pounds as necessary, including lifting.
  • Ability to work varied hours and days, including nights, weekends, and holidays, as needed.
  • 1–2 years of food preparation experience.

Nice To Haves

  • Food handling license preferred.

Responsibilities

  • Deliver warm, welcoming, and memorable experiences for guests and clients in keeping with 452 Hospitality.
  • Support restaurant preparation for back-of-house and line operations.
  • Meet daily quick-service, food-service, safety, quality, availability, merchandising, and guest-service standards.
  • Ensure appropriate food quantities are prepared for daily and ongoing service.
  • Participate in safety logs, including food temperatures, rotation, and waste, as necessary.
  • Maintain safe food handling practices.
  • Maintain proper uniform, hygiene, hand-washing, and glove use.
  • Maintain a safe work environment by following SSAFETY rules.
  • Complete assigned daily preparation and item lists.
  • Support the operation in the assigned role and help cover operational gaps as necessary.
  • Respond efficiently to guest and client feedback and report it to a supervisor to help prevent recurring complaints.
  • Communicate issues with daily service or quality to the Restaurant Supervisor and/or Food Operations Manager.
  • Remain knowledgeable about menu items, prices, and specials to share with guests.
  • Assist with dishwashing as necessary.
  • Maintain a clean, safe, and organized work environment.
  • Uphold and demonstrate understanding of company policies and procedures.
  • Promote an inclusive and supportive approach within the brand team and across units.
  • Help remove barriers and empower growth and opportunity for team members.
  • Lead by example in sustainability and conservation efforts, and support teaching unit staff about those efforts as necessary.
  • Engage with SSA and the unit in community activities and opportunities to give back.
  • Perform other tasks as necessary.

Benefits

  • Eligible for overtime pay.
  • On-Demand Pay Program providing access to a portion of earned wages before payday.
  • Meal plan and employee discounts at applicable locations.
  • 401(k) program with a 15% company match, subject to eligibility requirements.
  • Tuition discount through a partnership college.
  • Up to 8 hours of bereavement leave.
  • Holiday pay at 1.5 times the regular rate for hours worked on Christmas Day and Thanksgiving Day.
  • Paid sick leave in accordance with applicable state and local laws.
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