Food Service - Food Service Cook

SSA Group • Seattle, WA

6d

About The Position

The Food Service Cook supports daily restaurant preparation and back-of-house and line operations. The role helps meet food service, safety, quality, availability, merchandising, and guest service standards while ensuring appropriate food quantities are available. The cook follows food safety and handling practices, completes assigned prep lists, supports service needs, responds to guest and client feedback, and communicates service or quality issues to supervisors. The position also includes maintaining a clean, safe, and organized work environment, assisting with dishwashing as needed, and performing other tasks as necessary.

The cook is expected to provide warm, welcoming guest experiences; remain knowledgeable about menu items, prices, and specials; follow company policies and safety rules; and contribute to inclusive, supportive, and community-minded team practices, including sustainability and conservation efforts.

Requirements

• Strong interpersonal and communication skills.
• Strong problem-solving and decision-making skills and the ability to stay organized.
• Ability to remain flexible in a fast-paced environment.
• Team-oriented, personable, professional, upbeat, and energetic approach, with initiative.
• Physical ability to stand for extended periods and move and handle boxes weighing 10–35 pounds as needed; the role entails lifting and performing the listed job functions.
• Ability to work varied hours and days, including nights, weekends, and holidays, as needed.
• 1–2 years of food preparation experience.

Nice To Haves

• Food handling license preferred.

Responsibilities

• Deliver warm, welcoming, and memorable experiences for guests and clients.
• Support restaurant preparation, including back-of-house and line duties, for daily operations.
• Meet daily quick-service, food-service, safety, quality, availability, merchandising, and guest-service standards.
• Ensure appropriate food quantities are prepared and available for daily and ongoing service.
• Participate in safety logs, including food temperatures, rotation, and waste, as necessary.
• Maintain safe food handling, proper uniform and hygiene, handwashing, and glove use.
• Follow SSAFETY rules and maintain a safe work environment.
• Complete assigned daily preparation and item lists.
• Support the operation in the assigned role and help cover operational gaps as needed.
• Respond to guest and client feedback and report it to a supervisor to help prevent recurring issues.
• Communicate issues related to daily service or quality to the Restaurant Supervisor and/or Food Operations Manager.
• Remain knowledgeable about menu items, prices, and specials to share with guests.
• Assist with dishwashing as necessary.
• Maintain a clean, safe, and organized work environment.
• Understand and follow company policies and procedures.
• Promote an inclusive and supportive approach within the brand team and across units.
• Support efforts to remove barriers and empower team-member growth and opportunity.
• Demonstrate sustainability and conservation efforts and share relevant knowledge with unit staff as appropriate.
• Engage with SSA and the unit in community activities and opportunities to give back.
• Perform other tasks as necessary.

Benefits

• Eligible for overtime pay.
• On-Demand Pay Program providing access to a portion of earned wages before payday.
• Meal plan and employee discounts at applicable locations.
• 401(k) program with a 15% company match, subject to eligibility requirements.
• Tuition discount through a partnership college.
• Up to 8 hours of bereavement leave.
• Holiday pay at 1.5 times the regular rate for hours worked on Christmas Day and Thanksgiving Day.
• Paid sick leave in accordance with applicable state and local laws; accrual rates, caps, and usage rules vary by location.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed