Food Service - Food Service Cook

SSA Group, LLC • Seattle, WA

7d • $25 - $27

About The Position

The Food Service Cook supports daily restaurant preparation and back-of-house and line operations. The role helps meet food service, safety, quality, availability, merchandising, and guest service standards; prepares appropriate quantities of food; follows assigned prep lists; and maintains safe food handling practices and an orderly work environment. The cook responds to guest and client feedback, communicates service or quality concerns to supervisors, stays knowledgeable about menu items, prices, and specials, and assists with dishwashing as needed.

The position also calls for delivering welcoming guest experiences, supporting the operation wherever needed, following company policies and safety procedures, and contributing to inclusive, supportive, and sustainability-focused team practices. The work may require standing for extended periods, handling boxes weighing 10–35 pounds, and working varied hours, including nights, weekends, and holidays.

Requirements

• Strong interpersonal and communication skills.
• Strong problem-solving and decision-making skills and the ability to stay organized.
• Ability to remain flexible in a fast-paced environment.
• Team-oriented, personable, professional, upbeat, energetic, and able to take initiative.
• Physical ability to stand for extended periods and move and handle boxes weighing 10–35 pounds, including lifting, and perform the listed job functions.
• Ability to work varied hours and days, including nights, weekends, and holidays, as needed.
• 1–2 years of food preparation experience.

Nice To Haves

• Food handling license preferred.

Responsibilities

• Deliver warm, welcoming, and memorable experiences for every guest and client.
• Support restaurant preparation and daily back-of-house and line operations.
• Meet daily quick-service, food service, safety and quality, availability, merchandising, and guest service standards.
• Ensure appropriate food quantities are prepared for daily and ongoing service.
• Participate in safety logs, including food temperatures, rotation, and waste, as necessary.
• Maintain safe food handling practices and proper uniform, hygiene, hand-washing, and glove use.
• Follow SSA safety rules and maintain a clean, safe, and organized work environment.
• Complete assigned daily prep and item lists.
• Support the operation in the assigned role and help cover operational needs as necessary.
• Respond efficiently to guest and client feedback and report it to a supervisor to help prevent recurring complaints.
• Communicate issues with daily service or quality to the Restaurant Supervisor and/or Food Operations Manager.
• Remain knowledgeable about menu items, prices, and specials to share with guests.
• Assist with dishwashing as necessary.
• Promote an inclusive and supportive approach within the Brand team and across units.
• Support efforts to remove barriers and empower team members' growth and opportunities.
• Model and support sustainability and conservation efforts, including sharing relevant knowledge with unit staff.
• Engage with SSA and the unit in community activities and opportunities to give back.
• Perform other tasks as necessary and uphold company policies and procedures.

Benefits

• Eligible for overtime pay.
• On-Demand Pay Program providing access to a portion of earned wages before payday.
• Meal plan and employee discounts at applicable locations.
• 401(k) program with a 15% company match, subject to eligibility requirements.
• Tuition discount through a partnership college.
• Up to 8 hours of bereavement leave.
• Holiday pay at 1.5 times the regular rate for hours worked on Christmas Day and Thanksgiving Day.
• Paid sick leave in accordance with applicable state and local laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed