Food Service - Food Service Cook
About The Position
The Food Service Cook supports daily restaurant preparation and back-of-house and line operations. The role helps meet food service, safety, quality, availability, merchandising, and guest service standards; prepares appropriate food quantities; and follows assigned preparation and item lists. The cook maintains safe food handling, hygiene, uniform, and workplace practices, and helps keep the work area clean, safe, and organized. The position contributes to a welcoming guest experience, responds to guest and client feedback, communicates service or quality concerns to supervisors, and stays knowledgeable about menu items, prices, and specials. The cook may assist with dishwashing and other operational tasks as needed. The role also supports inclusion, team development, sustainability and conservation efforts, and community engagement.
Requirements
- Strong interpersonal and communication skills.
- Strong problem-solving and decision-making skills and the ability to stay organized.
- Ability to remain flexible in a fast-paced environment.
- Team-oriented, personable, professional, upbeat, energetic, and willing to take initiative.
- Physical ability to stand for extended periods and move and handle boxes weighing 10–35 pounds, including lifting, and perform the listed job functions.
- Ability to work varied hours and days, including nights, weekends, and holidays, as needed.
- 1–2 years of food preparation experience.
Nice To Haves
- Food handling license preferred.
Responsibilities
- Deliver warm, welcoming, and memorable experiences for guests and clients in keeping with 452 Hospitality.
- Support restaurant preparation, including back-of-house and line work, for daily operations.
- Meet daily quick-service, food service, safety and quality, availability, merchandising, and guest service standards.
- Ensure proper food quantities are prepared for daily and ongoing service.
- Participate in safety logs, including food temperatures, rotation, and waste, as needed.
- Maintain safe food handling, proper uniform and hygiene, hand-washing, and glove use.
- Follow SSA safety rules and maintain a safe work environment.
- Complete assigned daily preparation and item lists.
- Support the operation in the assigned role and help fill operational gaps as needed.
- Respond to guest and client feedback and report it to a supervisor to help prevent recurring complaints.
- Communicate daily service or quality issues to the Restaurant Supervisor and/or Food Operations Manager.
- Remain knowledgeable about menu items, prices, and specials to share with guests.
- Assist with dishwashing as needed.
- Maintain a clean, safe, and organized work environment.
- Follow company policies and procedures and perform other tasks as needed.
- Promote an inclusive and supportive approach within the brand team and across units.
- Support efforts to remove barriers and empower team members’ growth and opportunities.
- Lead by example in sustainability and conservation efforts, share knowledge, and provide opportunities to teach unit staff as needed.
- Engage with SSA and the unit in community activities and opportunities to give back.
Benefits
- Eligible for overtime pay.
- On-Demand Pay Program providing access to a portion of earned wages before payday.
- Meal plan and employee discounts at applicable locations.
- 401(k) program with a 15% company match, subject to eligibility requirements.
- Tuition discount through a partnership college.
- Up to 8 hours of bereavement leave.
- Holiday pay at 1.5 times the regular rate for hours worked on Christmas Day and Thanksgiving Day.
- Paid sick leave in accordance with applicable state and local laws; accrual, caps, and usage rules vary by location.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
