Food Service Cook (Seasonal)

SSA Group, LLC • Nashville, TN

10d

About The Position

The Food Service Cook supports daily restaurant operations by preparing food in the back of house and on the service line. The role helps meet food service, safety, quality, availability, merchandising, and guest service standards while delivering warm and memorable experiences for guests and clients. The cook maintains safe food-handling practices, a clean and organized work environment, and compliance with company policies and procedures.

The position also supports inclusive team practices, sustainability and conservation efforts, and community engagement. It is a seasonal position requiring flexibility to work varied hours and days, including nights, weekends, and holidays, as needed.

Requirements

• Strong interpersonal and communication skills.
• Strong problem-solving and decision-making skills, combined with the ability to stay organized.
• Ability to remain flexible in a fast-paced environment.
• Team-oriented, personable, professional, upbeat, and energetic approach; takes initiative.
• Physical ability to stand for extended periods and move and handle boxes weighing 10–35 pounds as needed, including lifting.
• Ability to work varied hours and days, including nights, weekends, and holidays, as needed.
• 1–2 years of food preparation experience.

Nice To Haves

• Food handling license preferred.

Responsibilities

• Deliver warm, welcoming, and memorable experiences for guests and clients.
• Support restaurant preparation in the back of house and on the line for daily operations.
• Meet daily quick-service, food-service, safety and quality, availability, merchandising, and guest-service standards.
• Ensure appropriate food quantities are prepared for daily and ongoing service.
• Participate in safety logs, including food temperatures, rotation, and waste, as necessary.
• Maintain safe food handling, proper uniform, hygiene, hand-washing, and glove use.
• Maintain a safe work environment by following SSAFETY rules.
• Complete daily prep and item lists as assigned.
• Support the operation in the assigned role and help cover operational gaps as needed.
• Respond to guest and client feedback and report it to a supervisor to help prevent recurring complaints.
• Communicate service or quality issues to the Restaurant Supervisor and/or Food Operations Manager.
• Know menu items, prices, and specials to share with guests.
• Assist with dishwashing as necessary.
• Maintain a clean, safe, and organized work environment.
• Uphold and demonstrate an understanding of company policies and procedures.
• Promote an inclusive and supportive approach within the brand team and across units.
• Support efforts to remove barriers and empower team members’ growth and opportunities.
• Lead by example in sustainability and conservation efforts, and share relevant knowledge with unit staff as appropriate.
• Engage with the company and unit in community activities and opportunities to give back.
• Perform other tasks as necessary.

Benefits

• Eligible for overtime pay.
• Access to a portion of earned wages before payday through the On-Demand Pay Program.
• Meal plan and employee discounts at applicable locations.
• Participation in a 401(k) program with a 15% company match, subject to eligibility requirements.
• Tuition discount through a partnership college.
• Up to 8 hours of bereavement leave.
• Holiday pay at 1.5 times the regular rate for hours worked on Christmas Day and Thanksgiving Day.
• Paid sick leave in accordance with applicable state and local laws; accrual rates, caps, and usage rules vary by location.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed