Food Service Cook

Arby's (CrossAmerica Partners) • Covington, VA

5d

About The Position

The Food Service Cook prepares, cooks, and presents high-quality food for customers in a quick-service environment. The role requires attention to detail, efficient work during busy periods, and consistent adherence to cleanliness and food safety standards. The cook prepares food to order using standard recipes, maintains quality and portion standards, responds to customer needs, and supports inventory management and kitchen organization. The position also involves collaborating with kitchen staff and assisting with training and other tasks that help keep kitchen and store operations running smoothly.

Requirements

• High school diploma or equivalent.
• Previous experience in a kitchen or food service role.
• Basic knowledge of food safety and sanitation, including food handling, storage, and temperature control.
• Knowledge of cooking techniques and common convenience-store food items, including sandwiches, salads, hot foods, and baked goods.
• Ability to manage multiple tasks in a high-volume, fast-paced environment while maintaining food quality and customer satisfaction.
• Ability to maintain consistent food quality, portion sizes, and presentation.
• Strong verbal communication skills for interacting with customers and team members.
• Ability to address and resolve food preparation or customer service issues quickly.
• Ability to stand for extended periods, up to 8 hours per shift.
• Ability to lift boxes and products up to 50 pounds, with frequent lifting of 10–25 pounds, and carry items across the store.
• Ability to bend, squat, reach for products on high and low shelves, climb a ladder as needed, and walk throughout the store and between departments.
• Ability to handle cash, operate registers, and bag items efficiently.
• Ability to perform repetitive tasks such as scanning, restocking, and organizing products.
• Ability to work in cold environments, including freezers and refrigerators, and in varying kitchen temperatures.
• Ability to handle emergency situations and work alone.

Nice To Haves

• Food handler's certification, or the ability to obtain one.
• Experience in a convenience store, fast-food, or restaurant setting.

Responsibilities

• Prepare food according to standard recipes, customer specifications, and portion requirements.
• Operate grills, fryers, ovens, slicers, and other kitchen equipment according to instructions and food safety regulations.
• Ensure food meets quality standards for taste, texture, and appearance, including during peak service periods.
• Properly handle and store raw ingredients, cooked food, and perishable items to prevent contamination and spoilage.
• Clean and sanitize kitchen tools, equipment, workspaces, surfaces, utensils, and storage areas; comply with applicable health codes and temperature requirements.
• Monitor and report food safety violations to management.
• Interact positively with customers, respond to questions or complaints about food, and work with management to resolve issues.
• Track food, ingredient, and supply inventory; notify management of low stock or reorder needs.
• Rotate perishable stock using FIFO and maintain organized, labeled storage within shelf-life requirements.
• Clean the kitchen at the end of each shift and dispose of food scraps, grease, packaging, and other waste safely.
• Collaborate with kitchen staff, food preparers, and cashiers to support smooth operations and customer satisfaction.
• Assist in training new kitchen staff on food preparation, safety practices, and equipment handling.
• Perform other tasks as needed to support kitchen efficiency and store operations.

Benefits

• Full-time team members: health insurance, vacation, holiday pay, 401(k) with employer match, and other benefits.
• Part-time team members: 401(k) with employer match and paid holidays; may also be eligible for health insurance.
• Weekly pay.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED