Food Service Clerk

Douglas County•Ne, NE

9d•Onsite

About The Position

The Food Service Clerk works under the direction of the Assistant Director of Food Service or designee, performing data-entry and clerical duties that support meal planning and delivery for patients and residents of the Douglas County Health Center (DCHC) and Community Mental Health Center (CMHC). The position maintains dietary information and meal records in electronic medical records and food service software, coordinates with healthcare professionals on meal plans and dietary restrictions, and helps ensure meal tickets and menus comply with diet orders and resident preferences. The role also provides customer service to residents and families, generates and prints meal tickets, menus, labels, reports, and special tray cards, answers the Nutrition Office phone, and assists with meal orders and unit needs. Additional duties include admitting and discharging CMHC and Day Treatment patients in the food service software, preparing and distributing meal trays, maintaining food and supply inventory, assisting with departmental budget preparation and expenditure monitoring, and participating in quality assurance activities. Work is generally performed in a healthcare facility with moderate to loud noise and potential exposure to biohazards. Hours are typically assigned shifts, but schedules may vary, including days, shifts, weekends, and holidays. The work can be stressful due to time constraints, changing priorities, limited resources, and interactions with uncooperative or irate individuals. Physical duties include extended standing and walking, frequent bending and reaching, occasional kneeling, climbing, stooping, crouching, and balancing, and lifting or carrying up to 10 pounds frequently and up to 25 pounds occasionally. Reasonable accommodations may be made for individuals with disabilities.

Requirements

High school diploma or equivalent required.
One year of data-entry or clerical experience supporting nutritional care preferred.
Bilingual English/Spanish ability may be required.
Completion of a pre-employment criminal record check and conditional-offer drug screen is required.
An equivalent combination of education and work experience may substitute for requirements on a year-for-year basis.
Ability to meet the described physical demands, including standing, walking, reaching, lifting, and operating computers and other equipment.
Required sensory abilities include vision, hearing, and touch; visual abilities include close, distance, and color vision, depth perception, and focus adjustment.
Ability to communicate by talking and hearing within normal ranges.
Hand-eye coordination and manual dexterity necessary to operate computers and other equipment.

Nice To Haves

One year of data-entry or clerical experience supporting nutritional care.
Bilingual English/Spanish ability may be required.

Responsibilities

Enter and maintain DCHC/CMHC patient and resident dietary information in electronic medical records and food service software, ensuring meal tickets comply with diet orders.
Communicate with healthcare professionals to coordinate resident meal plans and dietary restrictions.
Ensure patient and resident menus are accurate and make necessary modifications.
Provide customer service to residents and families.
Update resident meal records in consultation with the Assistant Director and/or Licensed Dietitians and using therapeutic office guidelines.
Print tray tickets and updated menu cards for assigned meals.
Assist residents with meal selection using available menus and resident preferences.
Generate reports for Food Service Supervisors and food production staff.
Print labels for snacks as ordered by Licensed Dietitians.
Prepare special tray cards for patient and resident birthdays.
Answer the Nutrition Office phone and assist with meal orders or unit needs.
Admit and discharge CMHC and Day Treatment patients using the food service software.
Print meal tickets for each meal to be used in tray assembly.
Alert the Assistant Director to operational issues within the therapeutic nutrition office.
Prepare and distribute meal trays.
Maintain food and supply inventory.
Assist with departmental budget preparation and monitor expenditures.
Participate in departmental quality assurance activities.
Maintain regular, consistent attendance.
Perform other duties as assigned and directed.
Establish and maintain effective work relationships with clients, supervisors, County employees, elected officials, attorneys, law enforcement, judges, other agencies, and the public.
Comply with Civil Service Rules, collective bargaining agreements, County and department policies, and laws to support a cooperative, safe, respectful, and quality work environment.