Food Service Attendant

Southeastern Integrated Care•Pembroke, NC

About The Position

The Food Service Attendant supports daily cafeteria operations by providing courteous customer service, accurately processing transactions, maintaining clean and sanitary dining and service areas, and keeping supplies adequately stocked. The role helps create a welcoming, organized dining environment and supports efficient food service operations while following established safety and sanitation standards. Work is performed in a cafeteria or food service setting. The position may involve frequent customer interaction, standing for extended periods, exposure to varying temperatures, and working around food service equipment and cleaning supplies. The role has no supervisory responsibilities.

Requirements

Basic math skills and the ability to handle cash transactions accurately.
Ability to communicate effectively and interact professionally with customers and coworkers.
Ability to work independently and as part of a team.
Dependable, organized, and attentive to cleanliness and detail.
Ability to follow instructions and maintain established sanitation standards.
Ability to stand, walk, use hands to handle objects and controls, talk, hear, taste, and smell regularly; reach, stoop, kneel, crouch, or crawl frequently; and sit or climb or balance occasionally.
Ability to lift and/or move up to 20 pounds and occasionally up to 50 pounds.
Required vision abilities include close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.
Must be able to drive and operate a personal vehicle safely and adhere to applicable state and traffic laws.

Nice To Haves

High school diploma or equivalent.
Previous customer service, cashier, cafeteria, or food service experience.

Responsibilities

Greet customers and provide friendly, courteous, and professional customer service.
Operate the cash register or point-of-sale system to process purchases and payments accurately.
Handle cash and credit/debit transactions and provide accurate change when applicable.
Assist customers with questions about cafeteria items and services.
Maintain cleanliness and organization of dining room tables, chairs, counters, and surrounding areas.
Clear and clean tables promptly so the dining area remains presentable and ready for customers.
Sweep floors and assist with general cleaning of cafeteria and dining areas.
Stock and replenish condiments, napkins, utensils, cups, plates, paper products, and other cafeteria supplies.
Monitor supply levels and notify the supervisor when items need to be reordered or replenished.
Maintain cleanliness of service areas and customer-accessible spaces.
Follow established food safety, sanitation, and hygiene procedures.
Properly handle and dispose of trash and help maintain clean waste disposal areas.
Assist with receiving, organizing, and putting away cafeteria supplies as needed.
Follow organizational policies, procedures, and safety guidelines.
Perform other duties as assigned to support cafeteria operations.