Food Service assistant

Advocate Health•Green Bay, WI

12d•$19 - $28

About The Position

The Food Service Assistant prepares and serves food for patients, visitors, and retail areas while following approved diet guidelines, standardized recipes, portion requirements, productivity standards, and food-safety procedures. The role includes assembling and delivering patient meal trays, stocking nursing units and other service areas, maintaining kitchen and cafeteria cleanliness, and supporting catered events and food-service promotions. The position is full-time, 40 hours per week, primarily Monday through Friday from 5:45 a.m. to 2:30 p.m., with approximately six weekends per year as needed. No formal education or prior experience is required. The listed pay range is $18.85–$28.30. The work involves operating food-service equipment and performing frequent standing, walking, reaching, and other physical tasks, including lifting and carrying up to 40 pounds. The employee may encounter fumes, odors, dust, mechanical, electrical and chemical hazards, sharp utensils, and kitchen heat. Appropriate protective clothing must be worn as necessary; meal service may require entering patient isolation rooms with appropriate coverings.

Requirements

No formal education required.
No experience required.
Basic knowledge of food service in a hospital, hotel, restaurant, or related environment.
Ability to read and understand written and oral communications.
Good communication and customer-service skills for interacting with internal and external customers.
Intermediate computer skills in Microsoft Office or similar products, and ability to use email and the internet.
Ability to safely and effectively operate necessary equipment, including a dish machine, tray line, and garbage disposal.
Ability to stand, walk, reach above the shoulders, squat, bend, twist, kneel, and climb during the shift.
Ability to lift up to 40 pounds from the floor to a maximum height of five feet and to lift and carry up to 40 pounds at waist height a reasonable distance.
Ability to push or pull with 20 pounds of force.
Ability to wear protective clothing as necessary and appropriate coverings when entering patient isolation rooms.

Responsibilities

Assemble patient and mobile meal trays or meals according to approved diet guidelines, portions, and productivity standards.
Load and transport food carts and deliver patient meal trays to rooms according to established procedures.
Serve cafeteria visitors, maintain cafeteria cleanliness, operate the cash register, handle cash, and complete daily reports and register balance sheets as needed.
Perform kitchen and cafeteria cleaning using established sanitation procedures; wash pots, pans, and dishes.
Assist with preparation, delivery, setup, cleanup, and presentation of catered and specialized events; support special days and promotions, including decorating.
Display daily specials and coordinate food preparation and presentation for major catering.
Prepare snacks, beverages, sandwiches, and other patient food items according to standardized recipes, approved diet guidelines, portions, and productivity standards.
Prepare, arrange, serve, and replenish food, beverages, and condiments in retail areas and the kitchen.
Prepare entrees, grill and deli sandwiches, and salads, emphasizing garnishing and presentation.
Replenish food-service areas with dishes, utensils, glassware, napkins, and trays.
Deliver and stock nursing units, doctors' lounges, same-day surgery, and emergency rooms according to established procedures and productivity standards.
Monitor food temperatures and follow established procedures for safe food handling and prevention of foodborne illness.
Perform other related duties as required.