Food Service Assistant

Advocate Health • Kenosha, WI

1d • $19 - $28

About The Position

The Food Service Assistant prepares and serves patient meals, snacks, beverages, and retail food items in accordance with standardized recipes, approved diet guidelines, portion requirements, productivity standards, and safe food-handling procedures. The role delivers meals and supplies to patient rooms and other hospital units, supports cafeteria service and sanitation, and assists with catered events and special promotions. The position is full time, scheduled for 40 hours per week, with shifts of 6:30 a.m.–3:00 p.m. or 11:00 a.m.–7:30 p.m. The schedule includes every other weekend and rotating holidays, with additional holidays as needed to meet department needs.

Requirements

• No formal education required.
• No experience required.
• Basic knowledge of food service in a hospital, hotel, restaurant, or related environment.
• Ability to read and understand written and oral communications.
• Good communication and customer service skills for interacting with internal and external customers.
• Intermediate computer skills in Microsoft Office or similar products, and ability to use email and the internet.
• Ability to safely and effectively use necessary power equipment.
• Ability to lift up to 40 pounds from the floor to a maximum height of 5 feet and carry up to 40 pounds at waist height for a reasonable distance.
• Ability to push or pull with 20 pounds of force.
• Ability to stand, walk, reach above the shoulders, squat, bend, twist, kneel, and climb during the shift.
• Wear protective clothing as necessary and appropriate coverings when entering patient isolation rooms.

Responsibilities

• Assemble patient and mobile meal trays in accordance with approved diet guidelines and portion requirements while meeting productivity standards.
• Load and transport food carts and deliver patient meal trays to rooms according to established procedures.
• Serve cafeteria visitors, maintain cafeteria cleanliness, operate the cash register, handle cash, and complete daily reports and register balance sheets as needed.
• Perform kitchen and cafeteria cleaning using established sanitation procedures; wash pots, pans, and dishes according to established procedures.
• Assist with preparation, delivery, setup, cleanup, and presentation of catered and specialized events, as well as special days and promotions, including decorating.
• Display daily specials and coordinate food preparation and presentation for major catering events.
• Prepare snacks, beverages, sandwiches, and other patient food items according to standardized recipes and approved diet guidelines and portions while meeting productivity standards.
• Prepare, arrange, serve, and replenish food, beverages, and condiments in retail areas and the kitchen.
• Prepare entrees, grill and deli sandwiches, and salads, emphasizing garnishing and presentation.
• Replenish food service areas with dishes, utensils, glassware, napkins, and trays.
• Deliver and stock nursing units, doctors’ lounges, same-day surgery, and emergency rooms according to established procedures and productivity standards.
• Monitor food temperatures and follow procedures for safe food handling and prevention of foodborne illness.

Benefits

• Paid time off programs.
• Medical, dental, vision, life, and short- and long-term disability benefits.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.
• Competitive compensation, with potential premium pay, incentive pay for select positions, and annual increases based on performance.
• Career development programs and well-being programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed