Food Service Asst Manager

Kwik Chek Food Stores Inc • Frisco, TX

2d

About The Position

The Food Service Assistant Manager supports the store management team in completing store-level tasks across food preparation, possible cash register duties, customer service, housekeeping, and related functions. The role is responsible for helping deliver an exceptional customer experience that reflects TXB’s purpose to “Leave ‘em Better.”

The assistant manager assists the Food Service Manager in leading and managing the facility and is responsible for store operations while on duty when the Food Service Manager is absent. The role includes preparing and serving food, maintaining clean and sanitary work areas, replenishing products and supplies, supporting store marketing programs, and providing leadership, training, and coaching to team members. Work may involve nights, weekends, and holidays on a rotating basis, as well as kitchen conditions involving excessive heat or cold.

Requirements

• Customer relationship experience is required.
• Successful completion of on-the-job training.
• Reliable transportation.
• Ability to comply with applicable local, state, and federal laws, regulations, and certifications.
• Reliability, punctuality, honesty, and a positive attitude.
• Excellent customer service and verbal communication skills.
• Ability to operate cooking and food preparation equipment.
• Understanding of proper food handling and sanitation procedures.
• Knowledge of company products, services, and customer-related policies.
• Ability to train, lead, and supervise team members effectively.
• Ability to work well with others, multitask, and work in a fast-paced environment.
• Patience and expertise to direct and conduct training.
• Basic computer skills and ability to operate multiple devices.
• Ability and desire to learn software such as Microsoft Excel, Outlook, and Word.
• Understanding of register systems, troubleshooting, and back-office software.
• Ability to lift up to 50 pounds.
• Ability to stand and walk for prolonged periods and perform repetitive movements over long periods.
• May need to work nights, weekends, and holidays on a rotating basis.
• May be required to work in excessive heat and cold associated with the kitchen environment.

Responsibilities

• Support the store management team in completing store-level tasks.
• Perform duties related to food preparation, possible cash register tasks, customer service, housekeeping, and other store functions.
• Help provide an exceptional customer experience and maintain a clean environment for guests.
• Greet customers and provide menu information and suggestions, including explanations of ingredients and preparation methods.
• Prepare and serve food according to customer specifications, including tacos, chicken, and sides.
• Assist with food preparation and operate food production equipment, grills, broilers, and deep-fat fryers as needed.
• Maintain, clean, and sanitize workstations; clean and sanitize dishes, utensils, pots, pans, and other containers, and return them to the appropriate location.
• Refill condiments and other supplies, and replenish products and supplies to maintain in-stock conditions.
• Follow food safety, sanitation, and other applicable guidelines and regulations.
• Train, lead, supervise, and coach team members on company policies, practices, procedures, and position expectations.
• Assist the Food Service Manager in all aspects of leading and managing the facility.
• Take responsibility for store operations while on duty in the absence of the Food Service Manager.
• Execute assigned store-level marketing programs properly.
• Check in external and internal vendors according to corporate procedures.
• Participate in team efforts to achieve departmental and company goals, and model consistency and professionalism.
• Report unsafe activities to a supervisor and/or Human Resources.
• Perform other related duties as assigned.

Benefits

• Free work uniforms.
• Free fountain drinks up to 32 oz while on the clock.
• Daily Pay Partner.
• Health, dental, vision, disability, life, and critical illness insurance plans are available; eligibility depends on average weekly hours worked and tenure.
• Vacation, holiday, and bereavement leave; eligibility depends on average weekly hours worked and tenure.
• 401(k) retirement plan, with eligibility after 90 days of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed