Food Server Pool Bar (On Call)

Agua Caliente Casinos•Palm Springs, CA
•Onsite

About The Position

Responsible for providing knowledgeable, prompt, friendly, and courteous food and beverage service to casino and hotel guests. The role may be assigned to food and beverage work stations in the casino and/or hotel. The position requires maintaining knowledge of menus, specials, beverages, and wine lists; following the correct sequence of service; maintaining service stations; assisting other servers; handling guest receipts according to internal controls; and maintaining food and beverage areas in accordance with company standards and applicable regulations. The employee must stay informed about property events and food and beverage outlet hours, provide excellent guest service, and comply with Tribal Ordinances, Regulations, the ACCRS and SRC System of Internal Controls, and Standard Operating Procedures. Gaming experience is not required.

Requirements

  • High school diploma or GED preferred.
  • Restaurant and 1–2 years of related full-service dining experience preferred.
  • Ability to perform each essential duty satisfactorily.
  • Ability to stand, move, and work throughout the property, including walking up to one mile, climbing stairs, and standing for extended periods.
  • Ability to grasp, bend, lift, carry, or otherwise move goods weighing at least 25 pounds intermittently.
  • Sufficient hand dexterity to use office equipment, including a computer keyboard, calculator, general office equipment, and a multi-line telephone.

Nice To Haves

  • High school diploma or GED.
  • Restaurant and 1–2 years of related experience in full-service dining.

Responsibilities

  • Maintain a full working knowledge of menus, specials, beverages, and wine lists.
  • Follow the correct sequence of service at all times.
  • Clear, clean, reset, and maintain the assigned station during the shift.
  • Assist other servers in providing the best possible service.
  • Handle guest receipts according to internal controls.
  • Ensure food and beverage areas meet company standards and applicable regulations.
  • Stay up to date on property events and operating hours for all food and beverage outlets.
  • Provide excellent guest service.
  • Comply with Tribal Ordinances, Regulations, the ACCRS and SRC System of Internal Controls, and Standard Operating Procedures.
  • Work at food and beverage stations in the casino and/or hotel as assigned.
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