Food Server, Drafts Sportsbar FT

Cherokee Nation Businesses • Tunica, MS

3d

About The Position

The Food Server takes and delivers customer orders, maintains tables and guest satisfaction, finalizes checks, and performs side work and general cleaning of assigned stations. The position is hourly and full-time at Gold Strike Casino. It may involve strenuous physical activity and exposure to pipe, cigar, and/or cigarette smoke. A flexible schedule, including extended hours, weekends, and holidays, may be required.

Requirements

• High school diploma or GED.
• Two years of Food and Beverage experience in a high-paced environment.
• Ability to work varied shifts, including weekends and holidays.
• Knowledge of menu items, including characteristics of wine and champagne by the glass, major wines, liquor brands, beer, non-alcoholic beverages, designated glassware, terminology, and garnishes.
• Knowledge of standard kitchen equipment and supplies, including toasters, refrigerators, coolers, slicers, and beverage machines.
• Knowledge of health, safety, and sanitation regulations.
• Knowledge of computers and Point of Sale (POS) systems.
• Ability to communicate effectively in English, both in writing and verbally.
• Knowledge of hotel services, features, local attractions, and activities to respond accurately to guest inquiries.
• Excellent customer service and interpersonal skills to communicate effectively with business contacts.
• Ability to stand, walk, run, and lift up to 50 pounds for extended periods.

Responsibilities

• Greet guests in a positive, friendly manner and make them feel welcome.
• Use selling techniques and deliver service for menu items across every course, as well as alcoholic and non-alcoholic beverages.
• Maintain table cleanliness using a silent service approach.
• Itemize bills correctly and efficiently secure payment.
• Maintain the cleanliness and stock of assigned areas, side stations, tables, and Point of Sale (POS) stations.
• Anticipate guests’ needs and respond appropriately with a sense of urgency.
• Communicate with management, chefs, and culinary staff to fulfill and address issues or needs requested by guests or employees.
• Perform side work and general cleaning of assigned stations.
• Perform other job-related duties as requested.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED