Food Runner

Flix Brewhouse•Frisco, TX

41d•$10•Onsite

About The Position

The Food Runner position at Flix Brewhouse is responsible for accurately delivering food from the kitchen to the guest, expediting food delivery, and maintaining the cleanliness and upkeep of the expo line. This role also involves assisting servers to ensure excellent customer service and teamwork, and expediting drinks and quix items. The primary goal is to create 100% guest satisfaction by providing speedy and genuine hospitality.

Requirements

Knowledgeable of safety, sanitation, and food handling procedures.
Professional communication skills required.
Ability to read food, drink and quix tickets.
Ability to take direction, work in a team environment and effectively under pressure.
Must have problem solving abilities, be self-motivated and organized.
Have a commitment to quality service.
Physical stamina to lift up to 50 lbs and stay on your feet for long periods.
Ability to speak and hear.
Close and distance vision, peripheral vision, depth perception, and the ability to adjust focus.
Ability to stand and walk for long periods of time.
Ability to reach, bend, stoop, and frequently lift up to 35 lbs. and occasionally lift/move 50 lbs.

Nice To Haves

Being of legal age to serve alcoholic beverages is preferred.

Responsibilities

Accurately deliver food from the kitchen to the guest.
Expedite food delivery.
Maintain the cleanliness and upkeep of the expo line.
Assist servers to ensure excellent customer service and teamwork.
Expedite drinks and quix items in a timely fashion.
Assist with guest needs by communicating guest requests to the servers.
Prepare, manage throughout shift, and break down the runner station at the expo line.
Stay in Service Modality: Expo > Guest > Dish > Repeat.
Assist with cleaning and flipping auditoriums when needed.
Exhibit professionalism at all times in the presence of guests, management, and fellow employees.
Display citizenship and teamwork at all times.
Follow work schedule provided and review upcoming events.
Listen, apologize with empathy, find a solution, and follow through when resolving guest problems.
Assume the responsibility to notice when the guest is not satisfied and use best judgment as to notifying management when it is appropriate to use the 100% guest satisfaction guarantee.