Food Runner

Urth Payroll Services, Inc. • Santa Monica, CA

29d • $0 - $19 • Onsite

About The Position

Urth Caffé is seeking a kind, hardworking, and dedicated Food Runner to support kitchen operations and provide courteous service to guests. The role includes organizing and receiving deliveries, assisting with food preparation, maintaining the expediter station, and delivering food and requested items. The Food Runner checks food quality and presentation, helps keep dining areas clear and safe, and communicates guest requests or issues to management. Duties may evolve based on business needs, and management may assign additional responsibilities.

The position is performed in person. The schedule lists Monday through Sunday for both AM and PM, and closing duties are identified for the PM shift. Physical work includes lifting, climbing, balancing, prolonged standing, and repetitive movements. Employees must follow safety procedures, use required protective equipment, and prioritize guest satisfaction.

Requirements

• Communicate effectively in English and maintain a friendly, courteous demeanor.
• Lift up to 25 lbs. regularly without assistance; request help with heavier items.
• Use a hand truck when moving or lifting items over 15 lbs.
• Wear required safety gear, including a safety belt and slip-resistant shoes, and wear personal protective equipment for extended periods.
• Respond quickly to sounds and navigate uneven terrain or confined spaces safely.
• Climb ladders safely and work in cold environments.
• Perform repetitive physical movements, including standing, walking, bending, kneeling, twisting, reaching, and pushing.
• Prioritize guest satisfaction and follow safety guidelines.

Responsibilities

• Organize the walk-in refrigerator and receive, store, and date deliveries.
• Assist the kitchen with daily food preparation.
• Set up and maintain the expediter station and prepare utensil roll-ups.
• Stock to-go supplies and package takeout orders.
• Deliver hot food promptly and check food quality and presentation before serving.
• Greet guests professionally, deliver food, offer assistance, and thank guests.
• Serve food using a napkin to hold plates; ensure orders are complete and check whether additional items are pending.
• Deliver utensils, napkins, condiments, side items, and other items requested by guests.
• Pre-bus tables using the “full hands in, full hands out” standard and refill guest water on return trips.
• Deliver cakes and pies to the kitchen as needed.
• Confirm guests receive requested items and check their satisfaction.
• Notify management immediately of issues involving outside food, beverages, or smoking, and promptly communicate additional guest requests.
• Follow safety practices, monitor and address spills and hazards, and adjust to weather conditions as needed.
• Keep dogs clear of entrances and stairways and exercise awareness when carrying trays or bus tubs.
• Perform closing duties on the PM shift, including storing tables and chairs, sweeping the outdoor patio, and cleaning, restocking, and organizing the expediter station.
• Check in with management during the shift for additional duties.

Benefits

• Complimentary meals during shifts through a meal card usable throughout the menu.
• Employee discounts at Urth Caffé locations, including the Wynn Las Vegas location.
• Medical, dental, and vision coverage available.
• 401(k) with company match.
• Career growth opportunities and employee development.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed