Food runner

The Club at Quail Ridge•Boynton Beach, FL

About The Position

Quail Ridge is a premier private country club committed to providing members and their guests with exceptional food, beverage, service, and hospitality. The Food Runner is a key member of the Food & Beverage dining room team, connecting the culinary and service teams and ensuring food moves seamlessly from the kitchen to members’ tables. The role requires urgency, accuracy, communication, and attention to presentation to help deliver an exceptional dining experience. The Food Runner supports dining room service, including busy periods, private events, member functions, and special dining experiences. The position also offers the opportunity to learn front-of-house and culinary operations and develop skills for advancement within the Food & Beverage team.

Requirements

  • Strong interest in hospitality and providing exceptional service.
  • Professional, polished, and approachable demeanor.
  • Excellent attention to detail and accuracy.
  • Strong sense of urgency and ability to prioritize.
  • Ability to work efficiently in a fast-paced environment and remain calm and focused during high-volume service.
  • Strong communication and teamwork skills.
  • Ability to learn and confidently identify menu items.
  • Ability to carry multiple plates and remain on your feet for extended periods.
  • Strong work ethic and willingness to take initiative.
  • Ability to follow direction and respond positively to coaching.
  • Flexible availability, including evenings, weekends, holidays, and special events.

Nice To Haves

  • Previous experience in an upscale restaurant, private club, fine dining establishment, luxury hotel, or high-end hospitality environment.
  • Previous food runner, server assistant, server, or hospitality experience.
  • Food safety certification; may be required based on position responsibilities.

Responsibilities

  • Deliver food from the kitchen to members and guests promptly, accurately, and professionally, ensuring it reaches the correct table and seat.
  • Check that dishes are complete, properly presented, and match the order before leaving the kitchen.
  • Communicate missing, incorrect, or incomplete items to the culinary team.
  • Learn and understand menu items, table numbers, seat positions, allergies, modifications, and special requests.
  • Coordinate course timing with servers, captains, managers, and culinary team members.
  • Use proper food service techniques and maintain a professional presentation.
  • Monitor the dining room and recognize when assistance is needed.
  • Promptly communicate member requests or concerns to the appropriate server or manager.
  • Assist servers with large parties, multiple courses, and high-volume service.
  • Maintain a clean, organized, and efficient pass and service area.
  • Assist with clearing plates and resetting tables when appropriate.
  • Keep service stations stocked and organized throughout the shift.
  • Assist with opening and closing duties and assigned side work.
  • Support Server and Server Assistant teams during busy periods.
  • Assist with private events, member functions, and special dining experiences.
  • Follow food safety, sanitation, and temperature-control standards.
  • Handle food, plates, and service equipment safely and professionally.
  • Maintain a polished appearance, professional demeanor, and discretion regarding member privacy.
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