Food Runner

Hampton Golf - The Venetian River Club (Hampton Golf Inc.)•Laurel, FL

13d

About The Position

Venetian River Club is hiring Food Runners for its Food & Beverage team. The Food Runner ensures orders are prepared and delivered accurately and promptly, checks food presentation and quality, and serves as a liaison among kitchen staff, wait staff, and members and guests. The role is part of a front-of-house team focused on teamwork, attention to detail, positive service, and providing a welcoming dining experience. Work is scheduled according to shift assignments and is primarily indoors, with some outdoor exposure.

Requirements

High school diploma or equivalent preferred.
Excellent customer service skills.
Dependability.
Ability to work in a fast-paced environment.
Excellent oral communication and listening skills.
Ability to follow directions.
Ability to perform moderate physical work, including lifting up to 40 pounds, up to 30 pounds frequently, and up to 10 pounds constantly.
Ability to bend, kneel, crouch, climb, reach, stand, push, lift, and grasp for up to five hours without sitting.
Ability to consistently lift, carry, and load equipment that may weigh 30 or more pounds.
Ability to sustain aerobic activity for 20 consecutive minutes.
Good organizational and verbal skills; ability to use logical and rational thinking to resolve issues; perform basic mathematical skills; visually monitor operation areas; and read and write member communications.

Nice To Haves

High school diploma or equivalent.

Responsibilities

Match order tickets with prepared food items and sides from the kitchen line.
Check plate presentation for neatness and ensure all ordered items are included.
Monitor food quality and return substandard items to the kitchen.
Serve beverages and prepared meals to guests accurately and promptly.
Communicate with service staff about orders that have been delivered or returned.
Keep orders in sequence to support the service process.
Keep workstations stocked with items and ingredients.
Use safe work practices.
Maintain a professional appearance.
Provide prompt and efficient customer service.
Check back with guests to ensure satisfaction and replenish items as needed or requested.
Keep tables, the dining room, and workstations sanitized and organized.
Listen and respond to customer complaints.
Perform cleanup and closing procedures as assigned by the manager.
Perform other duties as assigned or required.