Food Runner - Aleteo

The Monarch San Antonio (Zachry)•San Antonio, TX

13d•Onsite

About The Position

The Food Runner at Aleteo Rooftop Restaurant supports seamless service by delivering food quickly and accurately while maintaining high presentation standards in a high-energy rooftop environment. The role works closely with culinary and service teams to support pacing, flow, and overall guest satisfaction throughout service. The role also assists with service operations, table maintenance, organization, restocking, side work, and compliance with health, safety, sanitation, and food-handling standards. Reliable attendance is an essential function of the role.

Requirements

High school diploma or equivalent.
Ability to work efficiently in a fast-paced, high-energy environment.
Strong sense of urgency and attention to detail.
Positive attitude and willingness to learn.
Ability to multitask and stay organized during busy service periods.
Ability to stand for extended periods and perform repetitive tasks.
Ability to work flexible hours, including evenings, weekends, holidays, and special events.
Strong communication and teamwork skills.
Professional appearance and adherence to grooming standards.
Food Handler Certification required, or ability to obtain it.
Alcohol Service Certification required, or ability to obtain it.

Nice To Haves

Previous restaurant or kitchen experience is preferred, but not required.

Responsibilities

Deliver food from the kitchen to guests promptly and accurately.
Ensure dishes meet presentation and quality standards before leaving the kitchen.
Communicate with the culinary team about order readiness, modifications, and special requests.
Support proper timing and pacing of courses during service.
Assist servers and server assistants during busy service periods.
Respond quickly to table needs and guest requests.
Clear and reset tables to maintain smooth service flow.
Monitor dining room activity to support guest pacing and service needs.
Maintain cleanliness and organization of expo lines and service areas.
Restock service stations, utensils, and supplies.
Support opening and closing side work duties.
Communicate clearly and consistently with service and culinary teams.
Collaborate with kitchen, service, and support teams.
Maintain a professional appearance and positive attitude, and demonstrate urgency, reliability, and attention to detail.
Accept feedback and coaching to support growth and development.
Follow health, safety, sanitation, and food-handling standards and adhere to company policies and brand standards.
Maintain a safe, clean, and organized work environment.
Perform other duties as assigned by restaurant leadership.
Maintain reliable and consistent attendance.