Food Runner

Lone Star Park•Grand Prairie, TX

48d•Onsite

About The Position

The Food Runner delivers food items to designated tables throughout the restaurant in a timely, courteous, and professional manner. This role involves understanding the restaurant layout to deliver food and beverages to the correct tables, assisting guests with additional needs, and ensuring complete orders are delivered. The Food Runner also contributes to a positive work environment, follows safety procedures, and maintains a clean uniform.

Requirements

Excellent customer service and communications skills required.
Ability to apply common understanding to carry out detailed written or oral instructions.
Ability to deal with problems involving a few concrete variables in standardized situations.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Capacity to write simple correspondence and possess basic mathematical skills.
Outgoing personality and positive attitude.
Strong knowledge of bar operations, service procedures and function.
Basic math skills.
Ability to handle money and operate a cash register quickly and efficiently.
Possess honesty and integrity.
Good memory when handling multiple orders.
Ability to listen well, communicate effectively and follow instructions.
Excellent communication skills required.
Ability to interact positively with customers, employees and management personnel.
Ability to work independently with minimum supervision.
Ability to prioritize, multi-task and be flexible.
Ability to work as part of a team and with constant interruptions.
Ability to work in a fast-paced environment.
Must be able to pass a background check and receive a license or permit from any Regulatory Agency if applicable to perform the essential job functions.
Serve-safe certified (Food Handlers)

Nice To Haves

High school diploma or GED; or 2 years related experience and/or training; or combination.
Bilingual skills helpful, but not required.
Two years of food and beverage operation experience preferred.

Responsibilities

Understand the layout of designated dining areas to deliver food/beverage items to appropriate tables.
Transport food items to designated tables in a timely and professional manner.
Assist guests with any additional food item needs.
Assure that only complete food orders are delivered to patrons as ordered.
Assist customers in a professional manner as needed or directed by management.
Assist in other areas as needed or when directed by management.
Contribute to a friendly and productive work environment; report concerns directly to the Bar and Book Restaurant Manager.
Know and understand the proper operation of all job-related equipment.
Observe all related safety procedures when handling equipment, liquids, dishes, etc.
Use proper protective equipment as directed at all times.
Use proper lifting techniques when handling trays, dishes, and similar items.
Attend all departmental and company-mandated meetings as required.
Immediately report all workplace injuries to the Bar and Book Restaurant Manager.
Report any unsafe acts, conditions, or equipment to the Bar and Book Restaurant Manager.
Know all appropriate first aid kit(s) locations and eyewash stations.
Know the location of the fire-fighting equipment and fire exits for the area.
Maintain a clean uniform at all times.
Dependability, good attendance, and occasional overtime required.
May be required to work evenings, weekends, or holidays as scheduled.
Other duties as assigned.