Food Runner - The Buffet - Excalibur

MGM Resorts International•Cary, NC
•Onsite

About The Position

As a Food Runner for The Buffet at Excalibur, you’ll be part of a fast-paced team delivering exceptional service at a popular dining destination. You’ll provide prompt tableside service, deliver dishes accurately, and answer questions about menu offerings. Working closely with the service team, your energy, attention to detail, and commitment to hospitality will help create memorable meals and keep operations running smoothly in a dynamic, high-volume environment.

Requirements

  • Must be 21 years of age or older.
  • Must be able to work varied shifts, including weekends and holidays.

Nice To Haves

  • At least 6 months of prior relevant experience as a Food Runner or Server in a high-volume dining restaurant or similar fast-paced restaurant.

Responsibilities

  • Greet guests in a positive, friendly manner and make them feel welcome.
  • Deliver food from the kitchen to the table according to the sequence of service and directions from the Chef or kitchen expediter.
  • Describe dishes when placing them on the table and answer guest questions about them.
  • Describe menu features as needed, including changes and additions.
  • Communicate with the expediter to ensure food is delivered to the correct table and position.
  • Perform assigned opening and closing side work.
  • Communicate guest needs to the kitchen, inform management of guest reactions and comments, and assist management in ensuring smooth operations and quality service.
  • Check dining areas, tables, and chairs for cleanliness and maintain an organized, clean station and service area.

Benefits

  • Wellness incentive programs to support physical and mental health.
  • Company hotel, food and beverage, retail, and entertainment discounts, plus partner discounts on travel, electronics, online shopping, and more.
  • Free meals in the employee dining room.
  • Free parking on and off shift.
  • Health and income protection benefits for eligible employees.
  • Professional and personal development through programs, networking opportunities, and community volunteer opportunities.
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